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What is JustRelate CRM?

JustRelate CRM is a comprehensive customer relationship management platform built for SMEs and mid-market organizations. The system provides a unified hub for managing all customer-facing operations across marketing, sales, and service departments. Core Functionality: Contact and activity management form the foundation, enabling centralized storage of customer data, enterprise structures, and interaction histories. Lead management capabilities support targeted prospecting, while opportunity tracking and quote generation streamline the sales pipeline. Contract and project management features accommodate complex B2B sales cycles. Sales & Marketing Operations: The platform delivers sales funnel analysis, forecast modeling, and performance dashboards. Marketing teams benefit from campaign planning, event management, email marketing integration, and GDPR-compliant contact list management. Automated workflows enhance productivity across departments. Service Excellence: Comprehensive service module includes ticketing, maintenance scheduling, resource planning, and knowledge management with FAQs and error code databases. Mobile & Integration: Native mobile applications (iOS, Android, Windows) provide field access to contacts, tasks, appointments, and service data. The platform integrates with ERP systems (SAP, abas, PSIpenta), email clients (Outlook, Lotus Notes), and third-party applications via REST-API and web services. Deployment & Administration: Choose cloud hosting in Germany or on-premises installation. Multi-language, multi-currency support enables international operations. Granular access controls, process customization, and scalable n-tier architecture accommodate growing organizations.

What is Fiona CMS?

Fiona CMS enables the rapid execution of international, multilingual, and multi-site initiatives that effortlessly unify data, applications, and processes. It streamlines the integration and automation of workflows, facilitates the creation of websites with customizable widgets and workspaces, and greatly reduces website management responsibilities while maintaining stringent data privacy and security standards, in addition to connecting with other systems through sophisticated APIs. JustRelate serves a wide array of clients, including B2B enterprises and public sector organizations, in crafting digital experience platforms that boost customer engagement at an affordable cost. Clients of JustRelate gain access to a robust software suite aimed at building strong digital experience platforms, offering a variety of well-established solutions for fostering digital customer relationships. As a SaaS provider, JustRelate not only delivers its solutions directly but also partners with various organizations for broader distribution. By combining state-of-the-art technology with deep industry knowledge, JustRelate guarantees the provision of all essential services needed to develop customized solutions that can be gradually improved over time. This dedication to customization empowers businesses to evolve their digital strategies in alignment with their growth and changing needs, ensuring they remain competitive in the ever-changing digital landscape. Furthermore, the flexibility of these platforms allows organizations to adapt swiftly to market demands and customer preferences.

Media

Media

Integrations Supported

Inxmail
Amazon Web Services (AWS)
CleverReach
Dealfront
JustRelate Web Builder
Microsoft 365
Neoletter
Oracle Cloud Infrastructure
abas ERP

Integrations Supported

Inxmail
Amazon Web Services (AWS)
CleverReach
Dealfront
JustRelate Web Builder
Microsoft 365
Neoletter
Oracle Cloud Infrastructure
abas ERP

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

€99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

JustRelate Group

Date Founded

1989

Company Location

Germany

Company Website

www.justrelate.com/justrelate-crm-app

Company Facts

Organization Name

JustRelate

Company Location

Germany

Company Website

www.justrelate.com/cms-fiona/overview

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Content Management

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

Enterprise Content Management (ECM)

Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Version Control
Workflow Management

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Mechsoft Digital Technologies Pvt. Ltd.