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What is KBPublisher?

KBPublisher is an all-encompassing knowledge management tool that aims to boost employee efficiency, quickly resolve issues, reduce incoming calls, and enhance overall customer service. This web-based solution allows users to easily disseminate, publish, and categorize a range of materials, such as articles, white papers, operational procedures, user manuals, FAQs, APIs, and online help resources. Key features include mobile accessibility, robust search functions, content editing capabilities, file attachment options, management of article drafts, workflow approval mechanisms, and various additional tools to facilitate effective information management. Moreover, its user-friendly interface promotes seamless collaboration among teams, ensuring that knowledge resources remain current and readily available for all users. As organizations increasingly rely on digital platforms, KBPublisher provides a vital resource that supports sustained growth and enhanced communication.

What is Berkeley Publisher?

The Berkeley Publisher is recognized as the leading software suite that prioritizes user-friendliness for the creation and management of knowledge-driven applications. Its decision-tree software empowers content specialists to effectively share their knowledge with their target audience. Despite its simplicity in navigation, the Berkeley Publisher is equipped with powerful features that can tackle even the most challenging knowledge-intensive projects. Users can effortlessly design decision trees without needing any programming skills, thanks to its graphical interface that mirrors the familiar Microsoft Office layout, facilitating a smooth learning curve. This visual format not only simplifies the process but also helps users avoid the confusion that often accompanies complex coding tasks. Furthermore, the Berkeley Publisher enhances centralized management of crucial knowledge and information, making it easy to integrate questions and conditions while ensuring seamless updates. In conclusion, this software is meticulously crafted to boost productivity and accessibility, catering to users of all skill levels, ultimately transforming the way they handle knowledge applications.

Media

Media

Integrations Supported

Facebook

Integrations Supported

Ava Protocol

API Availability

API Availability

Pricing Information

$19.00/month
Pricing depends on the number of staff user licenses you need.
Individual License - $198.00
5 License Pack - $498.00
10 License Pack - $798.00
20 License Pack - $1298.00
30 License Pack - $1798.00
Unlimited Site License - $2998
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Online Training

Company Facts

Organization Name

Double Jade

Date Founded

2008

Company Location

United States

Company Website

www.kbpublisher.com

Company Facts

Organization Name

Berkeley Bridge

Date Founded

2005

Company Location

Netherlands

Company Website

www.berkeleybridge.com

Categories and Features

Corporate Wiki

Not specified

Knowledge Management

Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Full Text Search
Knowledge Base Management
Self Service Portal

Categories and Features

Corporate Wiki

Not specified

Knowledge Management

Collaboration
Decision Tree
Knowledge Base Management
Self Service Portal

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