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What is Universal Knowledge ?
KPS Universal Knowledge delivers an extensive array of content capture, search, and collaborative features that empower both internal staff and clients to enhance their efficiency significantly.
By integrating robust search functionalities with sophisticated content creation and moderation processes, it provides high levels of insight, which facilitates streamlined knowledge management while minimizing administrative burdens.
This platform can function independently as a Knowledge Management solution, allowing users to generate and oversee all content within the KM environment, or it can be seamlessly integrated with pre-existing systems to utilize content stored elsewhere.
With a comprehensive suite of APIs, KPS Universal Knowledge connects effortlessly to your current applications, ensuring that information is readily accessible without the need to switch between programs.
This integration saves time and boosts user adoption by embedding knowledge management directly into third-party applications, leading to quicker access to accurate answers for customers.
As a result, both customer experience is enhanced, and operational costs are reduced, creating a win-win situation for businesses.
KPS Universal Knowledge is available in both Software as a Service (SaaS) and On-Premise deployment options, providing flexibility to meet diverse organizational needs.
What is GeneralKB?
GeneralKB, formerly referred to as General Knowledge Base, is a versatile and user-friendly software solution tailored for both individual and business knowledge management needs. Its intuitive interface, complemented by customizable layouts and displays, makes it an ideal choice for creating, capturing, storing, and retrieving a variety of documents, files, and web content. The software provides multiple easy-to-use methods for data capture and storage, establishing itself as a powerful organizer, notes manager, and personal information manager (PIM) that assists users in efficiently tracking their information for swift access. With an array of search, sorting, and organizational features, GeneralKB excels as a remarkable tool for managing information and rediscovering complex data. This unique knowledge management system marries robust functionality with ease of use, ensuring that users can effectively navigate their information landscape. Furthermore, GeneralKB offers extensive customization options, potentially making it your primary resource for managing information effectively. Additionally, the software includes a thorough help file designed to facilitate the learning experience and improve overall user satisfaction. This ensures that users are well-supported as they harness the full potential of the software in their daily tasks.
Integrations Supported
Dropbox Showcase
Google Docs
Google Drive
Microsoft 365
Salesforce
Integrations Supported
Dropbox Showcase
Google Docs
Google Drive
Microsoft 365
Salesforce
API Availability
Has API
API Availability
Has API
Pricing Information
$12.00/month/user
Free Trial Offered?
Free Version
Pricing Information
$49.99 one-time payment
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Knowledge Powered Solutions Ltd
Date Founded
2004
Company Location
United Kingdom
Company Website
www.kpsol.com/knowledge-management-solutions/employee-knowledge-sharing-solutions/
Company Facts
Organization Name
Astersoft
Date Founded
2002
Company Location
Canada
Company Website
generalkb.com
Categories and Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Document Management
Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Categories and Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal