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What is KWI Unified Commerce Platform?

KWI delivers specialty retailers a cohesive shopping experience that seamlessly blends online and physical interactions, focusing on the end consumer's preferences. The KWI Unified Commerce Platform is an all-encompassing, cloud-based solution tailored for retail needs. Our suite of services, such as POS, Merchandising, and eCommerce, operates from a unified database, which guarantees a fluid omnichannel experience for customers. This level of integration significantly boosts customer satisfaction while also simplifying operational processes for retailers, thus facilitating the management of different business elements more efficiently. Moreover, this approach empowers retailers to respond to market changes more swiftly and effectively.

What is Dynamics 365 Commerce?

Develop a comprehensive and customized omnichannel shopping experience that caters to both consumers and partners alike. Foster lasting relationships through innovative omnichannel retail solutions that elevate your brand's presence in the marketplace. Create exceptional purchasing experiences by seamlessly integrating physical retail locations, online platforms, and backend operations into one cohesive commerce system. Empower customers with the freedom to shop on their own terms, selecting when, how, and where they prefer to make their purchases while utilizing any device and accessing all available retail channels. Provide the option for customers to buy online and choose between in-store pickup or home delivery, facilitated by interconnected ordering and fulfillment mechanisms. Manage promotions and discounts effectively across all retail channels by harnessing accurate, real-time insights into omnichannel sales and expenditures. Equip B2B entities and their customers with tailored tools and features that streamline self-service purchasing journeys. This approach not only enhances customer satisfaction but also cultivates loyalty, ensuring a more engaged and committed customer base in the long run. By prioritizing these strategies, businesses can transform their retail operations and adapt to the evolving needs of modern shoppers.

Media

Media

Integrations Supported

AcuitySpark
Pimberly
42
Exenta
stockinstore

Integrations Supported

AcuitySpark
Pimberly
Alchemy CTRM
Fieldcode
Formstack
GMDH Streamline
Glassix
Malbek
Microsoft Dynamics 365
Oravoice
OrderScan
Propel
RTA Fleet Management
Replenit
Roboost
ServoDesk
elm

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

KWI

Date Founded

1985

Company Location

New York

Company Website

www.kwi.com

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

www.microsoft.com/en-us/dynamics-365/products/commerce

Categories and Features

eCommerce

Not specified

Retail Management

Not specified

Retail POS Systems

Not specified

Categories and Features

B2B eCommerce

Not specified

Composable Commerce

Not specified

Headless eCommerce

Not specified

Point of Sale

Not specified

Retail ERP

Not specified

Retail POS Systems

Not specified

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