Ratings and Reviews 1 Rating

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • VirtualPBX Reviews & Ratings
    144 Ratings
    Company Website
  • Phone.com Reviews & Ratings
    5 Ratings
    Company Website
  • Twilio Reviews & Ratings
    1,301 Ratings
    Company Website
  • 3CX Reviews & Ratings
    1,131 Ratings
    Company Website
  • CallHub Reviews & Ratings
    422 Ratings
    Company Website
  • RingCentral RingEX Reviews & Ratings
    2,924 Ratings
  • CallTools Reviews & Ratings
    460 Ratings
    Company Website
  • CallTrackingMetrics Reviews & Ratings
    845 Ratings
    Company Website
  • 800.com Reviews & Ratings
    1,758 Ratings
    Company Website
  • DialedIn Reviews & Ratings
    510 Ratings
    Company Website

What is Kaleyra?

Send timely and secure transactional messages, one-time passwords, and promotional content straight to your customers' mobile devices. Our robust platform includes features like IVR, Click-to-Call, call forwarding, call recording, and call masking, making it adaptable for any application, website, or platform. Connect with your customers on popular instant messaging applications while easily sharing media files. Improve your customer interactions by automating engagement processes with AI-powered chatbots built for scalability. Utilize our intuitive drag-and-drop visual editor to create communication workflows across various channels, or choose from our selection of pre-designed templates. Although our support team is always ready to assist, most users will find they can manage everything independently. We emphasize enterprise-level security, particularly for clients operating in heavily regulated sectors. Our technology is designed to enhance any communication channel without limitations, ensuring you can effectively and efficiently reach your audience. Furthermore, our cutting-edge features enable you to optimize customer engagement in unprecedented ways, fostering stronger relationships with your clientele.

What is InterCloud9 Voice Messaging and IVR?

InterCloud9 offers a cloud-based automated voice messaging and IVR system that seamlessly integrates with CRM solutions, providing a comprehensive webphone platform. Our auto dialer empowers users to distribute pre-recorded messages to one or thousands of recipients at once. Individual calls can also be made through the built-in webphone feature. With our technology, your Pre-Recorded or Text to Speech messages are delivered flawlessly, eliminating any human error or inconsistencies, ensuring that your communication is always precise. Users can choose to initiate calls on-demand or schedule campaigns in advance, or utilize both options to fit their needs. This innovative voice messaging system functions entirely online, requiring no software installations or dedicated phone lines, making it accessible from any location with internet connectivity. Additionally, a dedicated phone number allows for both sending and receiving calls or texts directly from the web interface, enhancing your communication capabilities even further. This integration of features makes InterCloud9 an ideal solution for businesses looking to optimize their outreach efforts.

Media

Media

Integrations Supported

Armour365
Aura365
Automate365
EFMFM
Eloqua
EnKash
Freshchat
Fyno
Gnani Bot Builder Platform
Google Workspace
Growmax
Kylas
Ngage
OpenCart
Salesforce
Talentum
WebEngage
Zapier
Zendesk
Zoho CRM

Integrations Supported

Armour365
Aura365
Automate365
EFMFM
Eloqua
EnKash
Freshchat
Fyno
Gnani Bot Builder Platform
Google Workspace
Growmax
Kylas
Ngage
OpenCart
Salesforce
Talentum
WebEngage
Zapier
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$ 0.004 per SMS
Free Trial Offered?
Free Version

Pricing Information

$45.00
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Kaleyra

Date Founded

1999

Company Location

Italy

Company Website

www.kaleyra.com

Company Facts

Organization Name

InterCloud9

Date Founded

2010

Company Location

United States

Company Website

www.intercloud9.com/simple-messaging-solution

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Text to Speech

API
Adjust Speaking Rate / Pitch
Audio Optimization
Custom Lexicons
Different Voice Choices
Multi-Language Support
Synchronize Speech

Popular Alternatives

Mtalkz Reviews & Ratings

Mtalkz

Mtalkz Mobility Services

Popular Alternatives

uContact Reviews & Ratings

uContact

net2phone
Routee Reviews & Ratings

Routee

AMD Telecom
Acapela VaaS Reviews & Ratings

Acapela VaaS

Acapela Group
Voxco IVR Reviews & Ratings

Voxco IVR

Voxco