What is Voxco IVR?
Voxco IVR is an advanced interactive voice-response (IVR) survey platform that enables participants to complete recorded surveys using their phone's keypad or by responding to automated prompts. This user-friendly and cost-effective system operates in two distinct modes: the survey mode, where respondents interact through touch-tone inputs, and the messaging mode, which disseminates information to customers regarding satisfaction initiatives. By utilizing Voxco IVR, organizations can enhance their service quality and boost customer satisfaction, as they can reach a large audience with prerecorded messages at any given moment. Moreover, this technology facilitates real-time feedback, allowing businesses to adapt quickly to customer needs.
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Voxco-QuestionnaireDesign
Company Facts
Company Name:
Voxco
Date Founded:
1976
Company Location:
United States
Company Website:
www.voxco.com
Product Details
Deployment
SaaS
Windows
Training Options
Documentation Hub
Online Training
On-Site Training
Support
Web-Based Support
Standard Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
Voxco IVR Categories and Features
IVR Software
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail