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What is Kandid?

Kandid is a cutting-edge, AI-powered sales assistant designed to serve as the ultimate online salesperson on your direct-to-consumer platform. This assistant is delivered through a customizable 3D avatar widget that comprehensively understands your product range, frequently asked questions, blog posts, and PDF resources, facilitating authentic, consultative interactions that guide visitors from initial interest to purchase. It can assist customers in deciphering technical specifications, comparing various models, addressing compatibility concerns, recommending accessories, and navigating common usage scenarios effectively. Brands that have adopted Kandid have seen extraordinary results, including a staggering 300% increase in average conversion rates, a fourfold expansion of their customer base, a daily savings of five hours for each sales representative, a 10% boost in return on ad spend, a 23% enhancement in average order value, and session lengths that are 80% longer. Built on a foundation of high-quality, carefully crafted sales dialogue training, Kandid seamlessly aligns with your brand's identity while delivering measurable revenue growth through its integrated session tracking and analytical capabilities, ensuring that each interaction is both impactful and purposeful. This holistic strategy not only elevates customer satisfaction but also significantly optimizes the efficiency of your entire sales process, empowering your team to focus on strategic growth initiatives. Additionally, the adaptability of Kandid ensures it can evolve with your brand's needs, constantly refining its approach to meet changing market demands.

What is Immerss Live Commerce?

Immerss Live Commerce stands out as a pioneering live-commerce platform designed to transform the online shopping landscape through interactive and human-driven engagement. This cutting-edge solution enables brands and retailers to conduct live shopping events, create personalized virtual co-shopping experiences, and engage customers via AI-powered chat agents, all within their own websites. The platform offers shoppable video streams, live chat features during events, and access to recorded shopping sessions, allowing viewers to make purchases while watching or interacting. Notably, live chat interactions achieve a remarkable conversion rate of around 28%, a stark contrast to the typical 2% seen in standard online checkout methods. By creating a guided and immersive shopping experience, it not only boosts sales conversion rates but also enhances the average order value and reduces return rates. Furthermore, the platform incorporates 'outbound clienteling' functionalities for proactive customer outreach, provides digital associates with real-time interaction tools, and delivers extensive sales tracking and analytics for live events, empowering businesses to refine their approaches. Immerss Live Commerce is thus actively redefining the online shopping experience by merging advanced technology with a personal touch, ultimately placing customer engagement at the forefront of e-commerce innovation. This evolution in shopping not only caters to consumer preferences but also paves the way for a more interactive retail future.

Media

Media

Integrations Supported

Integrations Supported

Adobe Experience Platform
Gorgias
Intercom
LiveChat
Magento
Olark
Salesforce Agentforce Commerce
Shopify
Tidio
WooCommerce
Zendesk

API Availability

API Availability

Has API

Pricing Information

$99 per month
Free Version

Pricing Information

$66 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Kandid

Date Founded

2024

Company Location

United States

Company Website

kandid.ai/

Company Facts

Organization Name

Immerss

Date Founded

2015

Company Location

United States

Company Website

www.immerss.live/

Categories and Features

AI Sales Agents

Not specified

AI Sales Assistants

Not specified

Categories and Features

AI Sales Assistants

Not specified

Clienteling

Not specified

Live Shopping

Not specified

Virtual Shopping

Not specified

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