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What is Kappino?

Kappino Restaurant OS is an AI-powered hospitality management platform built to help restaurants centralize operations, automate workflows, and improve business performance through a single connected system. The software integrates point of sale, reservations, inventory management, order processing, kitchen workflows, payments, marketing, customer management, analytics, staff scheduling, and multi-location administration into one unified platform. It is designed to support a wide range of hospitality businesses, including cloud kitchens, cafés, bars, pubs, fast food restaurants, franchise operations, and large restaurant chains with multiple locations. Restaurant operators can process dine-in, takeaway, and delivery orders while tracking inventory, managing tables, monitoring branch performance, and generating real-time reports from a centralized dashboard. AI-powered analytics and forecasting provide actionable insights that help reduce food waste, optimize staffing levels, improve inventory control, and increase profitability across the business. Kappino also includes automation features that streamline kitchen communication, order routing, daily operations, and customer engagement while minimizing manual tasks. Multi-branch management tools allow organizations to standardize menus, pricing, permissions, and reporting while maintaining operational flexibility for individual locations. The platform works with Android, iOS, Windows, macOS, and existing hardware, allowing restaurants to modernize without replacing their current devices. Enterprise-grade security, encrypted data protection, automated backups, and GDPR compliance help safeguard operational and customer information. Restaurants can also take advantage of rapid setup, free migration from existing POS systems, and around-the-clock customer support to minimize downtime during implementation.

What is ALGO?

DRAGONTAIL's cutting-edge technology transforms the operational and managerial landscapes of the fast food and quick-service restaurant (QSR) industry. By seamlessly combining food preparation, delivery logistics, marketing initiatives, and Customer Relationship Management (CRM) into a singular GPS-driven algorithm and management software, it significantly boosts the efficiency and oversight of the restaurant's entire operational framework. This sophisticated system enables optimal staff deployment across a range of responsibilities, from food prep to delivery, while also optimizing delivery routes for peak efficiency. Additionally, it automates kitchen processes and effectively prioritizes orders, creating a fully customizable operational workflow. The technology guarantees accurate quantities and distribution of toppings, sauces, and cheese, while also automatically evaluating both the type and quality of crusts. Real-time notifications alert kitchen staff to any discrepancies from the initial customer order, and managers can review extensive data analyses for each location over defined periods. Moreover, the solution ensures comprehensive management of packing stations, refining packing schedules in line with expected dispatch times, which ultimately enhances service delivery and customer satisfaction. With these advanced features, DRAGONTAIL’s technology elevates not only operational precision but also cultivates a more agile and responsive restaurant environment, allowing businesses to adapt swiftly to changing customer needs. This adaptability is essential in an increasingly competitive marketplace, enabling restaurants to thrive and sustain growth.

Media

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Media

Integrations Supported

TechRyde

Integrations Supported

TechRyde

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Kappino

Company Location

Italy

Company Website

kappino.com/it/

Company Facts

Organization Name

Dragontail Systems

Date Founded

2013

Company Location

Australia

Company Website

www.dragontail.com/algo/

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Categories and Features

Cloud Kitchen Management

Branded Mobile App
Branded Website
CRM
Call Center Panel
Feedback Management
Inventory Management
Kitchen Display System
Loyalty Management
Menu Integration
Multi-Brand
Online Ordering
Order Management / Tracking
Point-of-Sale (POS)
Reporting / Analytics
Time Tracking

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

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