Kaseya BMS Reviews & Ratings

Kaseya BMS

5.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Alternatives to Consider

  • NinjaOne Reviews & Ratings
    4.7 out of 5 stars 6,907 Ratings
    Company Website for NinjaOne
  • SuperOps Reviews & Ratings
    4.5 out of 5 stars 297 Ratings
    Company Website for SuperOps
  • Auvik Reviews & Ratings
    4.5 out of 5 stars 679 Ratings
    Company Website for Auvik
  • Iru Reviews & Ratings
    4.8 out of 5 stars 1,470 Ratings
    Company Website for Iru
  • EZO AssetSonar Reviews & Ratings
    4.5 out of 5 stars 119 Ratings
    Company Website for EZO AssetSonar
  • Splashtop Autonomous Endpoint Management Reviews & Ratings
    4.7 out of 5 stars 404 Ratings
    Company Website for Splashtop Autonomous Endpoint Management
  • AdRem NetCrunch Reviews & Ratings
    4.6 out of 5 stars 165 Ratings
    Company Website for AdRem NetCrunch
  • ManageEngine Endpoint Central Reviews & Ratings
    4.6 out of 5 stars 3,409 Ratings
    Company Website for ManageEngine Endpoint Central
  • Rippling Reviews & Ratings
    4.7 out of 5 stars 22,631 Ratings
    Company Website for Rippling
  • Josys Reviews & Ratings
    4.4 out of 5 stars 263 Ratings
    Company Website for Josys

What is Kaseya VSA?

Kaseya VSA is a sophisticated remote monitoring and management (RMM) tool tailored for Managed Service Providers (MSPs) and IT organizations. This software encompasses a wide range of functionalities, including swift remote access, robust discovery features, reliable patch management, and extensive monitoring and security options, all within a single platform. Consequently, Kaseya VSA significantly boosts the productivity of IT personnel, enhances service reliability, and strengthens system security. It acts as a unified IT Management solution, designed not only to improve service delivery but also to revolutionize business operations. By optimizing workflows across multiple tools, Kaseya’s platform markedly increases the efficiency of IT teams, thereby promoting better service delivery and improving overall business productivity. Organizations can experience firsthand the reasons behind the trust placed in Kaseya VSA by numerous IT departments for managing and automating their entire IT infrastructure from one central hub. Ultimately, this platform provides organizations with the ability to deliver increased value while reducing service delivery costs. Kaseya VSA supplies IT departments with essential management resources to actively monitor their systems via an integrated interface, establishing itself as a vital partner in the field of IT management. Furthermore, the seamless integration of Kaseya VSA with existing workflows allows for a smoother transition and enhances user satisfaction across the board.

What is Kaseya BMS?

Kaseya BMS is a powerful, all-in-one Professional Services Automation software tailored to streamline IT service management and business operations for MSPs and IT departments. It centralizes ticketing, project and task management, quoting, billing, and remote device access into a modern, easy-to-use platform, eliminating the need for multiple disconnected tools. Equipped with AI-driven service desk features, it summarizes long ticket threads, suggests relevant documentation from integrated sources like IT Glue, and automates ticket escalation and resolution workflows to enhance technician efficiency and reduce resolution times. The platform automates the entire billing process, from time tracking and expense billing to fixed-price and recurring contracts, ensuring 100% accuracy and faster revenue collection with minimal human intervention. Built-in dashboards and out-of-the-box reports provide real-time insights into key performance indicators, helping businesses make informed decisions without needing specialized IT teams. Seamless integration with existing applications and support for quick migration enable organizations to transition smoothly to Kaseya BMS, improving operational efficiency and customer satisfaction. Backed by customer success stories and industry trust, Kaseya BMS empowers IT professionals to deliver fast, accurate, and cost-effective services while scaling their business.

Media

Media

Integrations Supported

Axonius
BrightGauge
CyberFOX Password Manager
Electric
IT Glue
Montra
MyGlue
Network Glue
N‑able Passportal
QuickBooks Online
QuoteWerks
Rewst
ScalePad
ScalePad Lifecycle Manager
Simplesat
Unitrends Backup
xMatters
Exclaimer
Q360 PSA Solution

Integrations Supported

Axonius
BrightGauge
CyberFOX Password Manager
Electric
IT Glue
Montra
MyGlue
Network Glue
N‑able Passportal
QuickBooks Online
QuoteWerks
Rewst
ScalePad
ScalePad Lifecycle Manager
Simplesat
Unitrends Backup
xMatters
Datto Workplace

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Kaseya

Date Founded

2000

Company Location

United States

Company Website

www.kaseya.com/products/rmm-software/

Company Facts

Organization Name

Kaseya

Date Founded

2000

Company Location

United States

Company Website

www.kaseya.com/products/psa-software/

Categories and Features

Application Development

Access Controls/Permissions
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Deployment Management
Reporting/Analytics
Software Development
Source Control
Version Control
Web App Development

Data Center Management

Audit Trail
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
Multi-Platform
Multi-User
Power Management

Endpoint Management

Not specified

Endpoint Protection

Not specified

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Supplier Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

ITSM

Asset Tracking
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management

MSP

Backup Management
Dashboard
Help Desk
Issue Management
Patch Management
Remote Access
Remote Systems Monitoring

Network Monitoring

Not specified

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Custom Patches
Network Wide Management
Patch Testing
Vulnerability Scanning

Remote Support

Diagnostic Tools
Real-time Chat
Remote Control
Screen Sharing
Surveys & Feedback

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Shadow IT Discovery

Not specified

System Monitoring

Alerts / Notifications
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management

Categories and Features

AI PSA

Not specified

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base
Known Issue Management
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management
Ticket Management

IT Management

Hardware Inventory
IT Budgeting
Scheduling

IT Project Management

Milestone Tracking
Percent-Complete Tracking
Prioritization
Product Roadmapping
Resource Management
Status Tracking
Task Management
Time & Expense Tracking

IT Service

Contract Management
IT Asset Management
Service Reporting
Ticket Management

MSP

Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Project Management
Scheduling

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Project Management
Resource Management
Time & Expense Tracking

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

RMM

Not specified

Time and Expense

Activity Tracking
Billable Hours Tracking
Billing Rate Management
Expense Tracking
Invoice Processing
Multiple Billing Rates
Project Tracking
Reimbursement Management
Time Tracking by Client
Time Tracking by Project

Popular Alternatives

NinjaOne Reviews & Ratings

NinjaOne

4.7 out of 5 stars

Popular Alternatives

ConnectWise PSA Reviews & Ratings

ConnectWise PSA

ConnectWise
4.6 out of 5 stars
SuperOps Reviews & Ratings

SuperOps

4.5 out of 5 stars
Rev.io PSA Reviews & Ratings

Rev.io PSA

Rev.io
4.4 out of 5 stars
Atera Reviews & Ratings

Atera

4.8 out of 5 stars
ConnectWise Automate Reviews & Ratings

ConnectWise Automate

ConnectWise
4.5 out of 5 stars
SuperOps Reviews & Ratings

SuperOps

4.5 out of 5 stars