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What is Kayana Self-Service Kiosk?

The Self-Service Kiosk serves as an engaging ordering solution tailored for restaurants and various food-service establishments, empowering customers to browse menus, customize their choices, and process payments directly at the kiosk, while also integrating seamlessly with Kayana’s point-of-sale and kitchen display systems. Customers can effortlessly navigate through available options, adjust their selections to include additional items, and incorporate suggested offerings before completing their transactions. Restaurant owners benefit from the ability to oversee their menus from a centralized platform, ensuring a uniform brand experience across multiple locations. The kiosk comes in various designs, such as floor-standing, wall-mounted, and countertop models, making it versatile for different service settings. Kayana promotes this system as particularly well-suited for quick-service restaurants, cafés, food courts, stadiums, and businesses with multiple locations. In addition to the kiosk, Kayana provides supportive tools for sales analysis and management, further optimizing operational effectiveness. The software supports a hybrid ordering model, allowing for both self-service and attendant-assisted transactions, which helps establishments efficiently manage customer orders in conjunction with their existing Kayana systems, thereby significantly enhancing the overall dining experience. This innovation not only streamlines the ordering process but also contributes to increased customer satisfaction and operational productivity.

What is Food-Ordering.co.uk?

An all-in-one online food ordering software designed for various hospitality venues enables customers to place orders through multiple channels, including online, in-store, contactless table service, and over the phone. This versatile system allows for seamless ordering across multiple platforms and offers features like self-service kiosks, table bookings with pre-ordering capabilities, and phone order management. Ideal for restaurants, takeaways, pubs, caterers, hotels, resorts, airports, hospitals, and other businesses in the hospitality sector, it operates without any ongoing fees or commission charges. Packed with robust functionalities, the software supports multiple stores, allowing centralized online ordering for all locations. It is compatible with various printers, including models from Epson, Ibacstel, Goodcom, and others, ensuring versatile printing options. The self-managed system empowers users to make changes at any time from any device that has internet access, enhancing operational flexibility. Additionally, it automatically adjusts to different time zones, accommodating the operational hours of businesses regardless of the server's geographical location. With built-in marketing tools, businesses can effectively communicate with customers via email or SMS, helping to keep them informed and engaged. The in-store ordering feature streamlines the process by facilitating either self-service or waiter-assisted ordering, which can significantly decrease wait times for customers. Furthermore, the table booking function allows patrons to reserve a table while simultaneously placing their orders, creating a more convenient dining experience.

Media

Media

Integrations Supported

Epos Now

Integrations Supported

Bringg
Mailchimp
Microsoft Azure
Microsoft Excel
PayPal
Stripe
Textlocal
Worldpay

API Availability

Has API

API Availability

Pricing Information

Hardware can be purchased outright or paid over time; Kayana software is offered on a monthly plan.

Pricing Information

FREE
FREE to rent or 999 to buy outright
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Kayana

Date Founded

2021

Company Location

United Kingdom

Company Website

kayanaforbusiness.com/uk/products/self-service-kiosks/

Company Facts

Organization Name

Naxtech

Date Founded

2005

Company Location

United Kingdom

Company Website

food-ordering.com

Categories and Features

Kiosk

Not specified

Categories and Features

Catering

Billing & Invoicing
Booking Management
Calendar Management
Customer Database
Order Management

Food Delivery

Delivery Tracking
Dispatch Management
For Restaurants
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

Kiosk

Onsite Printing
Remote Access
Secure Browsing
Touch Screen
Virtual Keyboard
Wireless Internet Access

Online Ordering

Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label

Restaurant Management

Billing & Invoicing
Built-in Accounting
Menu Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking

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