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What is Kayana Self-Service Kiosk?

The Self-Service Kiosk serves as an engaging ordering solution tailored for restaurants and various food-service establishments, empowering customers to browse menus, customize their choices, and process payments directly at the kiosk, while also integrating seamlessly with Kayana’s point-of-sale and kitchen display systems. Customers can effortlessly navigate through available options, adjust their selections to include additional items, and incorporate suggested offerings before completing their transactions. Restaurant owners benefit from the ability to oversee their menus from a centralized platform, ensuring a uniform brand experience across multiple locations. The kiosk comes in various designs, such as floor-standing, wall-mounted, and countertop models, making it versatile for different service settings. Kayana promotes this system as particularly well-suited for quick-service restaurants, cafés, food courts, stadiums, and businesses with multiple locations. In addition to the kiosk, Kayana provides supportive tools for sales analysis and management, further optimizing operational effectiveness. The software supports a hybrid ordering model, allowing for both self-service and attendant-assisted transactions, which helps establishments efficiently manage customer orders in conjunction with their existing Kayana systems, thereby significantly enhancing the overall dining experience. This innovation not only streamlines the ordering process but also contributes to increased customer satisfaction and operational productivity.

What is Jinoby?

Designed by restaurant owners for their fellow industry professionals, this innovative system enhances the dining experience by integrating point-of-sale systems, kiosks, customer displays, and a specialized mobile application into one cohesive solution. It simplifies order management by enabling direct submissions from popular delivery platforms such as UberEats, JustEats, and Deliveroo straight to kitchen displays. Payment processing is fully integrated, ensuring compatibility with all major credit card providers. The intuitive conversational ordering interface allows staff to process orders quickly while also facilitating opportunities for cross-selling and upselling. Any updates to the menu can be implemented instantly across all POS devices, online platforms, digital signage, websites, and mobile applications, guaranteeing uniformity and precision. Gain valuable insights into your menu's performance with comprehensive reports detailing both your top-selling and least popular items. Signage can be easily adjusted to display current menus, order statuses, and even showcase interactions from social media and customer-generated content. Additionally, tap into detailed customer data to improve personalized service and uncover new growth opportunities with an array of reporting tools. Inventory management is also streamlined in real-time, helping to avoid shortages, minimize waste, curb overspending, and prevent theft. This well-rounded approach not only fosters a more productive operation but also significantly boosts customer satisfaction. In this way, restaurant owners can focus on what they do best—serving their guests.

Media

Media

Integrations Supported

Epos Now

Integrations Supported

Apple Pay
Deliverect
Deliveroo
Flipdish
Google Pay
Microsoft Azure
PayPal
Paymentsense
QuickBooks Online
Shipday
Stripe
Twilio
Uber Eats
UrbanPiper
Vonage Business
Worldpay
Xero

API Availability

Has API

API Availability

Pricing Information

Hardware can be purchased outright or paid over time; Kayana software is offered on a monthly plan.

Pricing Information

Free
Free Version

Supported Platforms

SaaS
Android

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Kayana

Date Founded

2021

Company Location

United Kingdom

Company Website

kayanaforbusiness.com/uk/products/self-service-kiosks/

Company Facts

Organization Name

Jinoby

Company Location

United Kingdom

Company Website

jinoby.com

Categories and Features

Kiosk

Not specified

Categories and Features

Food Safety

Not specified

Restaurant Management

Not specified

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