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What is Kayana Self-Service Kiosk?

The Self-Service Kiosk serves as an engaging ordering solution tailored for restaurants and various food-service establishments, empowering customers to browse menus, customize their choices, and process payments directly at the kiosk, while also integrating seamlessly with Kayana’s point-of-sale and kitchen display systems. Customers can effortlessly navigate through available options, adjust their selections to include additional items, and incorporate suggested offerings before completing their transactions. Restaurant owners benefit from the ability to oversee their menus from a centralized platform, ensuring a uniform brand experience across multiple locations. The kiosk comes in various designs, such as floor-standing, wall-mounted, and countertop models, making it versatile for different service settings. Kayana promotes this system as particularly well-suited for quick-service restaurants, cafés, food courts, stadiums, and businesses with multiple locations. In addition to the kiosk, Kayana provides supportive tools for sales analysis and management, further optimizing operational effectiveness. The software supports a hybrid ordering model, allowing for both self-service and attendant-assisted transactions, which helps establishments efficiently manage customer orders in conjunction with their existing Kayana systems, thereby significantly enhancing the overall dining experience. This innovation not only streamlines the ordering process but also contributes to increased customer satisfaction and operational productivity.

What is Kayana EPOS?

Kayana EPOS is an all-encompassing cloud-based point-of-sale solution designed specifically for restaurants, cafés, bars, and retail shops. This system combines order management, payment processing, and reporting features into one platform, catering to counter service, table service, and online transactions alike. Employees have the capability to manage table assignments and orders, process payments, split bills, track inventory levels, and send orders directly to the Kayana Kitchen Display System. The platform's unified dashboard provides valuable insights into sales performance and operational metrics across multiple locations. Kayana EPOS is compatible with Kayana's commercial terminals and Android tablets, and it seamlessly integrates with Kayana's ordering and self-service options. This cutting-edge system is tailored for hospitality and retail teams that need an efficient way to handle both in-person and digital sales from a single point-of-sale interface, thereby boosting customer service and operational efficiency. Furthermore, it streamlines overall workflow by minimizing the number of systems required for sales and inventory management, which can lead to significant time savings and improved productivity for businesses.

Media

Media

Integrations Supported

Epos Now

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Hardware can be purchased outright or paid over time; Kayana software is offered on a monthly plan.

Pricing Information

EPOS hardware is available to buy or subscribe to; Kayana describes software pricing as one transparent rate.

Supported Platforms

SaaS
Android

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Kayana

Date Founded

2021

Company Location

United Kingdom

Company Website

kayanaforbusiness.com/uk/products/self-service-kiosks/

Company Facts

Organization Name

Kayana for Business

Company Location

United Kingdom

Company Website

kayanaforbusiness.com/uk/products/epos/

Categories and Features

Kiosk

Not specified

Categories and Features

Restaurant POS

Not specified