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What is Kayana WhatsApp Ordering?

Kayana WhatsApp Ordering, also referred to as AskKay, is a groundbreaking cloud-based solution designed specifically for restaurants, cafés, takeaways, and various hospitality establishments. This platform allows patrons to browse the menu, select their preferred items, and place orders for delivery, collection, takeaway, or in-house dining, all while sending a user-friendly checkout link through WhatsApp to simplify payment without requiring extra applications or account setups. An AI-powered order assistant takes care of customer questions, helps in assembling the order basket, offers details about menu options, and can suggest additional items to elevate the dining experience. Businesses can easily link this service with Kayana EPOS, which ensures menus and pricing are kept up-to-date automatically and that incoming orders are processed smoothly through their current point-of-sale systems. Furthermore, operators can personalize order types, create QR-code access points, and assign specific WhatsApp numbers for their business, while customers receive timely updates regarding their order status through chat notifications. This innovative service is designed for those in the hospitality industry who want to optimize direct orders and enhance customer interactions via WhatsApp, effectively complementing their traditional in-store operations. By adopting such a system, businesses can not only improve customer convenience but also create a more interactive and enjoyable dining experience, ultimately leading to increased customer satisfaction and loyalty.

What is Foodiv?

Foodiv is a digital platform designed for restaurant online ordering, operating on a subscription basis to deliver its services. It features an innovative QR-based menu and a user-friendly interface, ensuring a seamless experience for users. Additionally, Foodiv provides a range of customizable websites and mobile applications that prioritize ease of navigation. Customers can conveniently place orders for delivery, dine-in experiences, or take-out meals through our comprehensive platform. We are dedicated to helping aspiring restaurateurs turn their concepts into reality, so reach out to us if you're ready to start your business journey.

Media

Media

Integrations Supported

WhatsApp

Integrations Supported

Facebook
Google Analytics
Google Maps
Mercado Pago
PayPal
PayU
PhonePe
Porter
Quickwork
Razorpay
Shipday
Stripe
Uber Eats
Worldline

API Availability

Has API

API Availability

Pricing Information

1.25% + £0.10/order
No setup fee, monthly subscription or contract. UK debit and credit cards incur a processing fee of 1.25% + £0.10 per paid order; other cards incur 2.75% + £0.20 per order. An optional EPOS pack costs £300 one time.

Pricing Information

$19/month
Foodiv offers flexible pricing based on your restaurant’s needs. Choose a plan that fits your business and get access to easy online ordering, menu management, and delivery features.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Kayana for Business

Date Founded

2021

Company Location

United Kingdom

Company Website

kayanaforbusiness.com/uk/products/whatsapp-ordering/

Company Facts

Organization Name

Foodiv

Date Founded

2017

Company Location

India

Company Website

www.foodiv.com

Categories and Features

Online Ordering

Not specified

Categories and Features

Menu

Menu Item Management
POS Integration
QR Code Menus
Tablet Menus

Online Ordering

Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator

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