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What is Keeping?

Keeping enables every member of your team to receive, respond to, and assign support emails directly from their personal mailbox. These support emails are systematically organized into a distinct section of your mailbox, ensuring they are separate from your regular emails. By delegating requests to specific teammates, you foster accountability and manage the distribution of tasks more effectively. Additionally, categorizing emails as open, closed, or pending allows for clear tracking of their status, ensuring that no requests slip through the cracks. You can also view your Shopify customer information within Keeping without having to exit Gmail. With advanced reporting features, you gain valuable insights into your team's customer response patterns. This includes monitoring first response times, assessing the volume of incoming requests, and evaluating how your team addresses them, ultimately enhancing your customer service strategy. Overall, Keeping streamlines the support process and improves team efficiency.

What is Harmony?

Harmony AI Email Assistant operates as a voice-driven manager for Gmail, transforming your inbox into a platform that can be navigated without the need for visual or manual input, which is especially advantageous for individuals who juggle multiple tasks or need accessibility features. It reads out new emails with clear and relevant summaries and enables users to perform various functions such as replying, archiving, deleting (both one at a time or in bulk), starring, marking messages as unread, organizing emails into specific labels or folders, and unsubscribing from unwanted newsletters, all through simple voice commands similar to engaging with a personal assistant. Users have the capability to compose and send new emails using just their voice, respond to messages spontaneously, and request insightful summaries of long email conversations for better management. Prioritizing user privacy, Harmony guarantees that your email content is never saved, implements end-to-end encryption, requires confirmation before sending or deleting emails, and offers options to recover from unintentional actions. Furthermore, Harmony seamlessly integrates with Gmail, providing adaptive AI voices, customizable wake words, and secure OAuth authentication, establishing it as a powerful tool for managing email effectively. This blend of convenience and security not only enhances the email experience but also empowers users to retain control over their personal information while efficiently handling their correspondence. Ultimately, Harmony AI Email Assistant represents an innovative solution for anyone seeking to optimize their email interactions without compromising on privacy or functionality.

Media

Media

Integrations Supported

Gmail
Google Workspace
OAuth
Shopify
Zapier

Integrations Supported

Gmail
Google Workspace
OAuth
Shopify
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$8 per user per month
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Keeping

Date Founded

2019

Company Location

Brookyn, NY

Company Website

www.keeping.com

Company Facts

Organization Name

Harmony

Date Founded

2024

Company Location

United States

Company Website

harmony.com.ai/

Categories and Features

Email Management

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Categories and Features

Email Management

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

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