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What is Keluro?
Improve your productivity by reducing the time spent on CC'd and forwarded emails by utilizing shared channels. A shared archive simplifies the onboarding process for new team members, ensuring that essential information remains intact even when staff leave your organization. Protect critical communications with external business partners by storing them on a centralized knowledge platform. Keluro greatly enhances team collaboration by making pertinent email threads accessible to colleagues within specific shared channels. Our smart algorithm provides recommendations for the most suitable channels to share your emails, requiring just a single click. You are in control of what remains in your personal inbox, while Keluro’s cutting-edge organization, archiving, and visualization tools keep you informed about the most important information, all housed in one convenient location. You can easily find emails and details related to a particular project or department in dedicated channels, even if you were not part of the initial discussion. Moreover, retrieving archived emails has never been easier, saving you from the hassle of reconstructing lost information. This efficient methodology not only conserves time but also significantly boosts the overall productivity of your team, fostering a more collaborative workplace environment. In short, embracing this system enables seamless communication and effective information management within your organization.
What is Keeping?
Keeping enables every member of your team to receive, respond to, and assign support emails directly from their personal mailbox. These support emails are systematically organized into a distinct section of your mailbox, ensuring they are separate from your regular emails. By delegating requests to specific teammates, you foster accountability and manage the distribution of tasks more effectively. Additionally, categorizing emails as open, closed, or pending allows for clear tracking of their status, ensuring that no requests slip through the cracks. You can also view your Shopify customer information within Keeping without having to exit Gmail. With advanced reporting features, you gain valuable insights into your team's customer response patterns. This includes monitoring first response times, assessing the volume of incoming requests, and evaluating how your team addresses them, ultimately enhancing your customer service strategy. Overall, Keeping streamlines the support process and improves team efficiency.
Integrations Supported
Gmail
Google Workspace
Shopify
Zapier
API Availability
Has API
API Availability
Has API
Pricing Information
$6 per month
Free Trial Offered?
Free Version
Pricing Information
$8 per user per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Keluro
Date Founded
2014
Company Location
France
Company Website
keluro.com
Company Facts
Organization Name
Keeping
Date Founded
2019
Company Location
Brookyn, NY
Company Website
www.keeping.com
Categories and Features
Email Management
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Categories and Features
Email Management
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting