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What is KeyReply?

KeyReply’s conversational agent revolutionizes patient engagement by acting as a personal navigator throughout the healthcare journey. Users of this state-of-the-art tool experience heightened satisfaction, greater participation, and a deeper commitment to their healthcare providers. Clients benefit from a remarkable 17% reduction in costs while also boosting their operational capabilities, eliminating the need to choose between scaling and saving. To safeguard your investments for the future, integrating a patient engagement orchestrator is crucial to your digital transformation strategy, and KeyReply leads the way in this initiative. Imagine the potential fallout if the conversational AI partner you depend on fails to deliver a vital workflow or feature; what would happen if they encountered financial struggles that resulted in skyrocketing prices or, even worse, a sudden closure? The effectiveness of your patient engagement strategy relies heavily on selecting a trustworthy partner that can evolve alongside your changing requirements, ensuring you are well-prepared for future challenges and opportunities. Choosing the right partner not only protects your investments but also enhances the overall care experience for your patients.

What is FollowMyHealth?

FollowMyHealth® serves as a forward-thinking, mobile-focused platform for patient engagement, tailored to meet the needs of healthcare providers, hospitals, and health systems striving to improve the health of their patient populations and elevate the quality of care delivered. This platform accommodates both outpatient and inpatient environments, offering a flexible engagement solution that enables organizations to effectively adapt to the evolving healthcare landscape by reshaping the interactions between clinicians and their patients. We assert that the cornerstone of successful engagement in both ambulatory and hospital contexts is to cultivate an atmosphere in which patients are encouraged to actively participate in their care using familiar technology. Leveraging Veradigm technology, we promote timely and impactful discussions, ensuring that patients become vital contributors to their healthcare journeys rather than mere recipients. Our clients benefit from a wide array of tools that deliver tailored content at each stage of the care continuum, precisely when it is needed, thereby significantly enhancing the patient experience. By emphasizing the importance of patient involvement, we strive to foster a more cooperative healthcare environment that ultimately benefits all stakeholders. In doing so, we hope to redefine the patient-provider relationship, paving the way for a future where shared decision-making becomes the norm in healthcare.

Media

Media

Integrations Supported

Microsoft 365

Integrations Supported

Microsoft 365

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

KeyReply

Date Founded

2014

Company Location

Singapore

Company Website

keyreply.com

Company Facts

Organization Name

Veradigm

Date Founded

1986

Company Location

United States

Company Website

veradigm.com/followmyhealth-patient-engagement-platform/

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

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