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What is KeyReply?

KeyReply’s conversational agent revolutionizes patient engagement by acting as a personal navigator throughout the healthcare journey. Users of this state-of-the-art tool experience heightened satisfaction, greater participation, and a deeper commitment to their healthcare providers. Clients benefit from a remarkable 17% reduction in costs while also boosting their operational capabilities, eliminating the need to choose between scaling and saving. To safeguard your investments for the future, integrating a patient engagement orchestrator is crucial to your digital transformation strategy, and KeyReply leads the way in this initiative. Imagine the potential fallout if the conversational AI partner you depend on fails to deliver a vital workflow or feature; what would happen if they encountered financial struggles that resulted in skyrocketing prices or, even worse, a sudden closure? The effectiveness of your patient engagement strategy relies heavily on selecting a trustworthy partner that can evolve alongside your changing requirements, ensuring you are well-prepared for future challenges and opportunities. Choosing the right partner not only protects your investments but also enhances the overall care experience for your patients.

What is InteliChart?

Transform your patients' care experiences with a cutting-edge, intuitive solution that they will eagerly embrace. In today's world, patients expect their healthcare interactions to reflect the ease and convenience found in other aspects of their daily lives, seeking both accessibility and affordability in their care. By delivering a delightful and memorable experience, you can fulfill their desires for healthcare engagement on their own terms, utilizing features such as online scheduling, virtual consultations, flexible payment options, and loyalty rewards. We have long provided a robust patient portal designed for health systems, medical practices, and EHR vendors, and we have now taken this offering to new heights by integrating our award-winning patient engagement platform with a focus on consumer needs and enhanced functionalities. Witnessing its full potential firsthand is essential for true appreciation. Effective patient engagement acknowledges the unique preferences of each individual, recognizing that everyone has their own preferred methods of involvement in their healthcare journey. Your engagement portal acts as a digital entry point, inviting patients and ensuring they receive the tailored care they rightfully deserve. This elevated level of interaction not only enhances patient satisfaction but also cultivates enduring relationships, ultimately enriching their entire healthcare experience while fostering a sense of community among patients.

Media

Media

Integrations Supported

Juno EHR
Pulse

Integrations Supported

Juno EHR
Pulse

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

KeyReply

Date Founded

2014

Company Location

Singapore

Company Website

keyreply.com

Company Facts

Organization Name

InteliChart

Date Founded

2006

Company Location

United States

Company Website

www.intelichart.com/solutions/patient-portal/

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

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