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What is Khoros?

Khoros facilitates effortless engagement with your customers from the moment of the first offer right through to the final sale and even after. You can connect with your audience on their preferred platforms, such as messaging, chat, social media, email, SMS, and within both external and your own branded communities, ensuring that you stay linked at all times. Our AI-enhanced platform acts as a trusted partner during both your high-achieving moments and tough challenges. With Khoros, you gain access to enterprise-grade workflows that are tailored to handle complex deployments, support high traffic demands, and meet the security and brand protection needs of leading global brands, all backed by an award-winning service team committed to your achievements. We strive to be more than merely a technology provider; Khoros delivers outstanding services, expert coaching, and a wealth of industry insights, establishing us as the perfect collaborator for your ongoing growth and success. By working together, we can cultivate lasting relationships and encourage significant engagement with your customers, ultimately leading to a more robust and loyal customer base. Our commitment to innovation ensures that we continuously adapt to meet the ever-evolving needs of your business.

What is Hearsay?

Hearsay Systems is transforming the client experience within the financial services sector. With the Hearsay Client Engagement Platform, over 200,000 agents and advisors are empowered to cultivate genuine and insightful business relationships. The platform effectively manages the final stages of digital communication, ensuring that interactions are both guided and documented. Used by some of the most esteemed financial institutions globally, such as New York Life, Morgan Stanley, and Charles Schwab, Hearsay's SaaS solution enhances their ability to broaden their outreach, optimize sales interactions, and deliver outstanding client service consistently and in compliance with regulations. Headquartered in San Francisco, Hearsay also boasts teams located across North America, Europe, and Asia, showcasing its commitment to global reach and collaboration. This strategic positioning allows Hearsay to stay attuned to the diverse needs of its clients worldwide.

Media

Media

Integrations Supported

Acquia DAM (Widen)
BL.INK
Bazaarvoice
Beckon
Bitly
Brandwatch
Common Room
Domo
Google Analytics
InboxCRM by AppEQ
KaseSync
Khoros CX Insights
Khoros Community
Salesforce
SearchUnify
Tableau
Welcome Software

Integrations Supported

Global Relay

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Khoros

Date Founded

2008

Company Location

United States

Company Website

khoros.com

Company Facts

Organization Name

Hearsay Systems

Company Location

United States

Company Website

www.hearsaysystems.com

Categories and Features

AI Review Management

Not specified

Audience Intelligence

Not specified

Chatbot

Not specified

Customer Engagement

Not specified

Live Chat

Not specified

Reputation Management

Not specified

Social Listening

Not specified

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Categories and Features

Content Management

Not specified

Customer Engagement

Not specified

SMS Marketing

Not specified

Social Selling

Not specified

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