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Aesthetic InsightAesthetic Insight is an all-encompassing, cloud-based software platform that complies with HIPAA standards, specifically tailored for aesthetic clinics and medical spas, incorporating a variety of features such as scheduling, online booking, point-of-sale, and membership management into a unified system. This innovative solution enables clinics to efficiently manage online appointments based on resource availability, digitize their intake and consent processes, and handle bundled service memberships with automated billing functionality. Furthermore, the platform supports online retail sales through its integrated e-commerce features while boosting client engagement through customized marketing strategies. By bringing together front-desk operations, treatment records, and inventory management within one interface, it greatly simplifies the day-to-day operations of clinics. Additionally, the software boasts sophisticated features like calendar management, client segmentation, automated reminders, and tracking for package redemptions, all of which contribute to a seamless interaction for both staff and clients. This comprehensive approach not only enhances operational efficiency but also strengthens the connections between clinics and their clients, ultimately leading to improved service delivery. In doing so, it empowers clinics to focus more on patient care and less on administrative burdens.
What is Kilterly?
Building and sustaining strong customer relationships is crucial for improving customer loyalty and lowering acquisition expenses. Kilterly is instrumental in fostering long-lasting connections with customers. Our sophisticated data analysis engine distinguishes between engaged customers, those who are apathetic, and those who might be inclined to leave. We have developed a unique survey tool designed specifically for customer success, which employs a groundbreaking approach to measure customer sentiment based on their feedback. By utilizing the Net Promoter Score (NPS), we enable you to consistently and subtly evaluate the likelihood of your customers recommending your business or product. Furthermore, Kilterly's automated communication features allow you to create campaigns and oversee tasks, enhancing both customer onboarding and the nurturing of ongoing relationships. Our platform also offers the capability to target specific customer segments at the most strategic times, employing various criteria for segmentation. This enables you to effectively organize your team's workflow, ensuring that each interaction with customers is both significant and impactful. Ultimately, Kilterly not only deepens your insight into customer preferences but also provides you with the necessary tools to address their needs proactively, significantly improving overall customer satisfaction.
What is CustomerGauge?
CustomerGauge empowers B2B companies to harness customer insights and behaviors, facilitating the alignment of business strategies while enhancing account retention rates. Additionally, it drives revenue growth by enabling effective up-sells and cross-sells.
The CustomerGauge Account Experience™ platform enables businesses to track account engagement and gather valuable feedback from important stakeholders. It features the ability to segment real-time data into personalized dashboards and correlate feedback with alterations in NPS scores and overall revenue.
With the use of custom and native integrations, users can monitor engagement levels, including the frequency with which key stakeholders respond to surveys, submit support requests, and interact with marketing communications.
Furthermore, the CustomerGauge Account Expert™ platform allows users to establish KPI targets, effectively closing the feedback loop, pinpointing accounts that are at a higher risk of churn, and predicting the potential revenue impact resulting from changes in NPS scores. This comprehensive approach ensures that businesses can proactively manage their customer relationships and drive sustainable growth.
Don’t miss out—schedule a demo today to see how CustomerGauge can transform your business strategy.
Integrations Supported
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Pipedrive
Salesforce
Zendesk
HubSpot Sales Hub
Intercom
Integrations Supported
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Pipedrive
Salesforce
Zendesk
Desktop.com
Keap
API Availability
API Availability
Has API
Pricing Information
$399.00/month
Kilterly offers three pricing tiers based on number of clients
Free Trial Offered?
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Online Training
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
Kilterly
Date Founded
2018
Company Location
United States
Company Website
kilterly.com
Company Facts
Organization Name
CustomerGauge
Date Founded
2007
Company Location
Netherlands
Company Website
customergauge.com
Categories and Features
Customer Engagement
Churn Management
Communication Management
Content Syndication
Feedback Collection
Customer Experience
Action Management
Dashboard
Feedback Management
Sentiment Analysis
Survey Management
Text Analysis
Customer Satisfaction
Feedback Collection
Survey Management
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Health Score
Onboarding
Usage Tracking / Analytics
Categories and Features
Churn Prevention
Not specified
Customer Engagement
Analytics
Churn Management
Communication Management
Feedback Collection
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Retention
Not specified
Customer Revenue Optimization (CRO)
Not specified
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Upsell & Cross-Sell
Not specified