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What is Kilterly?

Building and sustaining strong customer relationships is crucial for improving customer loyalty and lowering acquisition expenses. Kilterly is instrumental in fostering long-lasting connections with customers. Our sophisticated data analysis engine distinguishes between engaged customers, those who are apathetic, and those who might be inclined to leave. We have developed a unique survey tool designed specifically for customer success, which employs a groundbreaking approach to measure customer sentiment based on their feedback. By utilizing the Net Promoter Score (NPS), we enable you to consistently and subtly evaluate the likelihood of your customers recommending your business or product. Furthermore, Kilterly's automated communication features allow you to create campaigns and oversee tasks, enhancing both customer onboarding and the nurturing of ongoing relationships. Our platform also offers the capability to target specific customer segments at the most strategic times, employing various criteria for segmentation. This enables you to effectively organize your team's workflow, ensuring that each interaction with customers is both significant and impactful. Ultimately, Kilterly not only deepens your insight into customer preferences but also provides you with the necessary tools to address their needs proactively, significantly improving overall customer satisfaction.

What is Inperium Sell?

Companies around the globe are improving their sales performance, increasing their income, and nurturing long-lasting partnerships through exceptional sales CRM and cloud telephony solutions offered by Inperium. Speed up your sales workflow and enhance your profitability by efficiently engaging with your contacts, optimizing your sales team’s efficiency, and utilizing insightful data for strategic decision-making. Provide your small to medium-sized enterprise with a powerful cloud-based phone system to effortlessly manage incoming calls while strengthening customer interactions. Our approach is rooted in actively listening to our clients, and we place a strong emphasis on quickly translating their input into new product developments. Committed to innovation, we harness the latest technologies to fulfill our goals with elegance and effectiveness. Alongside our expertise, we are devoted to ongoing learning, ensuring that transparency, trust, and a personable demeanor characterize all our communications. We are steadfast in our mission to develop enduring loyalty among our customers, as we understand that trust serves as the foundation for thriving business relationships. By focusing on these principles, we not only meet but exceed the expectations of those we serve.

Media

Media

Integrations Supported

Freshdesk
HubSpot CRM
HubSpot Customer Platform
HubSpot Sales Hub
Intercom
Mailgun
Pipedrive
Salesforce
Slack
Zendesk

Integrations Supported

API Availability

API Availability

Has API

Pricing Information

$399.00/month
Kilterly offers three pricing tiers based on number of clients
Free Trial Offered?

Pricing Information

$24.99 per user per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Kilterly

Date Founded

2018

Company Location

United States

Company Website

kilterly.com

Company Facts

Organization Name

INPERIUM

Date Founded

2019

Company Location

United States

Company Website

www.inperium.com

Categories and Features

Customer Engagement

Churn Management
Communication Management
Content Syndication
Feedback Collection

Customer Experience

Action Management
Dashboard
Feedback Management
Sentiment Analysis
Survey Management
Text Analysis

Customer Satisfaction

Feedback Collection
Survey Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Health Score
Onboarding
Usage Tracking / Analytics

Categories and Features

CRM

Not specified

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