Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 4 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • Assembled Reviews & Ratings
    254 Ratings
    Company Website
  • Squaretalk Reviews & Ratings
    276 Ratings
    Company Website
  • Forethought Reviews & Ratings
    167 Ratings
    Company Website
  • Retool Reviews & Ratings
    570 Ratings
    Company Website
  • StackAI Reviews & Ratings
    53 Ratings
    Company Website
  • Enterprise Bot Reviews & Ratings
    23 Ratings
    Company Website
  • Podium Reviews & Ratings
    2,128 Ratings
  • Sendbird Reviews & Ratings
    164 Ratings
    Company Website
  • Docket Reviews & Ratings
    59 Ratings
    Company Website
  • Gemini Enterprise Agent Platform Reviews & Ratings
    961 Ratings
    Company Website

What is Kipps.AI?

Kipps.AI is a powerful platform designed specifically for businesses that wish to develop and deploy AI agents across multiple channels, including voice, chat, and WhatsApp, effectively handling millions of interactions with a degree of human-like intelligence and reliability suited for large-scale use. This innovative solution allows organizations to tailor agents for a variety of functions such as lead qualification, appointment setting, and customer service, all while integrating smoothly with CRM platforms, telephony systems, and an array of other operational tools. With more than 100 pre-built integrations featuring well-known services like Salesforce, HubSpot, WhatsApp, Slack, and Zoom, Kipps.AI provides an extensive suite of functionalities including in-depth analytics for both models and agents, transcription of conversations, real-time call monitoring, sentiment analysis, and a mechanism to transfer conversations to human agents when needed. The platform also prioritizes security, meeting enterprise-level compliance standards with certifications like SOC 2 Type II, ISO 27001, and HIPAA-readiness, in addition to adhering to PCI DSS Level 1 requirements and offering zero data retention options, making it a reliable choice for companies aiming to enhance their customer engagement efforts. Moreover, Kipps.AI's cutting-edge technology positions it as more than just a tool; it acts as a strategic ally for companies looking to revolutionize and refine their communication strategies, ensuring they remain competitive in a rapidly evolving marketplace. This emphasis on innovation and adaptability further illustrates Kipps.AI's commitment to supporting businesses in achieving their operational goals.

What is Dialogflow?

Dialogflow, developed by Google Cloud, serves as a platform for natural language understanding, enabling the creation and integration of conversational interfaces for various applications, including mobile and web platforms. This tool simplifies the process of embedding various user interfaces, such as bots or interactive voice response systems, into applications. With Dialogflow, businesses can establish innovative methods for customer engagement with their products. It is capable of processing customer inputs in diverse formats, including both text and audio, such as voice calls. Additionally, Dialogflow can generate responses in text format or through synthetic speech, enhancing user interaction. The platform offers specialized services through Dialogflow CX and ES, specifically designed for chatbots and contact center applications. Furthermore, the Agent Assist feature is available to support human agents in contact centers, providing them with real-time suggestions while they engage with customers, ultimately improving service efficiency and customer satisfaction. By leveraging these capabilities, companies can significantly enhance the overall customer experience.

Media

Media

Integrations Supported

Google Cloud Platform
Twilio
BotStar
CodeBaby
Cognigy.AI
Inworld
KODA Bots
Landbot.io
LiveKit
Microsoft 365
Quickwork
Resemble AI
Slack
Tiledesk
WIT Conversation Platform
Webex Contact Center
WotNot
Zoom
Zulip
voximplant

Integrations Supported

Google Cloud Platform
Twilio
BotStar
CodeBaby
Cognigy.AI
Inworld
KODA Bots
Landbot.io
LiveKit
Microsoft 365
Quickwork
Resemble AI
Slack
Tiledesk
WIT Conversation Platform
Webex Contact Center
WotNot
Zoom
Zulip
voximplant

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Kipps.AI

Date Founded

2024

Company Location

India

Company Website

www.kipps.ai/

Company Facts

Organization Name

Google

Date Founded

1998

Company Location

United States

Company Website

cloud.google.com/dialogflow

Categories and Features

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Machine Learning

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Popular Alternatives

Popular Alternatives

Delight.ai Reviews & Ratings

Delight.ai

Sendbird
Yellow.ai Reviews & Ratings

Yellow.ai

Bitonic Technology Labs