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What is Kipwise?

Streamline knowledge management effortlessly within Slack. Build your team's knowledge repository without leaving the platform, utilizing our easy sign-in, user-friendly slash commands, and integrated Slack actions. Consolidate vital reference materials by merging different data sources into one Kipwise Page. Any changes to the original documents update in real time on Kipwise, ensuring your knowledge base stays aligned with your team's current needs. Perform searches across all your integrations in just seconds, significantly cutting down the time spent looking for information across various platforms. Gain instant access to your team's knowledge, regardless of the tools or systems in operation. With our browser extensions and the Slack search command, you can pull up team knowledge while staying focused on your tasks. Enjoy seamless collaboration with our intuitive web editor, which enables multiple team members to edit the same page at once. Cultivate a culture of knowledge sharing, bolstered by smart workflows like our internal Q&A feature, making it a shared objective for your team. Enhance collaboration and efficiency by using these capabilities to create a more interconnected work environment. This approach not only simplifies your processes but also encourages continuous learning and engagement among team members.

What is Document360?

Document360 serves as an intelligent platform for building a comprehensive knowledge base. Equipped with robust AI capabilities and sophisticated tools, it empowers organizations to develop, administer, and disseminate high-quality documentation across various applications effectively. Potential Applications Knowledge Base for Clients and Internal Teams Establish a unified knowledge repository featuring AI-enhanced search capabilities and automatic tagging, ensuring quick access to information and boosting team efficiency. Utilizing analytics enables the identification of content gaps and facilitates optimization. Technical Documentation (Including API Guides) Enhance technical writing with markdown compatibility, version management, and developer-friendly features such as code snippet integration. AI technology plays a crucial role in maintaining the accuracy and relevance of the content produced. Standard Operating Procedures (SOPs) Ensure uniformity in processes across departments with a centralized location for SOPs. The AI-driven system aids in categorizing and suggesting content, simplifying both creation and updates. User Manuals Craft professional-grade manuals with diverse customization features, AI-driven summarization, and localization options, catering to the varying preferences and needs of users. This versatility guarantees that the documentation is not only informative but also accessible to a broader audience.

Media

Media

Integrations Supported

Slack
Airtable
Crowdin
Desktop.com
Disqus
Facebook
Freshdesk
Google Analytics
Google Drive
HelpBar
Intercom
Loom
Marvel
Microsoft Teams
Miro
Trello
Unleash
Wistia
YouTube
Zendesk

Integrations Supported

Slack
Airtable
Crowdin
Desktop.com
Disqus
Facebook
Freshdesk
Google Analytics
Google Drive
HelpBar
Intercom
Loom
Marvel
Microsoft Teams
Miro
Trello
Unleash
Wistia
YouTube
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$25.50 per user per month
Free Trial Offered?
Free Version

Pricing Information

contact us
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Kipwise

Date Founded

2018

Company Location

Estonia

Company Website

kipwise.com

Company Facts

Organization Name

Kovai

Date Founded

2011

Company Location

United Kingdom

Company Website

document360.com

Categories and Features

Internal Communications

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Categories and Features

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

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