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Dynamics 365 Remote Assist

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What is Kitov.ai?

Kitov.ai offers an advanced software platform designed for visual inspection that utilizes artificial intelligence to optimize the planning of inspections based on CAD for industries engaged in creating complex components and products. This state-of-the-art platform merges traditional machine vision with cutting-edge deep learning methodologies, employing both 2D and 3D imaging technologies to detect surface imperfections like scratches and dents, as well as mechanical issues such as malfunctioning screws and misaligned pins. Its adaptable architecture allows for seamless integration with existing manufacturing processes while supporting a diverse array of detectors and hardware, including sophisticated 3D measurement tools. The software's CAD2SCAN feature facilitates the rapid creation of inspection plans directly from CAD files, enhancing accuracy and production efficiency by minimizing unnecessary robot movements and reducing the total number of images required for comprehensive inspections. Additionally, Kitov.ai's AI Trainer equips operators, regardless of their technical background, with the tools needed to efficiently gather and label defect information, fostering a more inclusive quality assurance culture within manufacturing. Ultimately, this all-encompassing solution not only bolsters product quality but also enhances operational efficiency across a wide range of manufacturing industries, leading to improved overall performance and competitiveness.

What is Dynamics 365 Remote Assist?

Leverage the capabilities of Dynamics 365 Field Service to collect asset information and effortlessly integrate it with the Microsoft Power Platform or other enterprise tools. By performing remote inspections, which can include videos, screenshots, and annotations, you can significantly reduce travel costs and prevent potential delays, all from your device. Moreover, you can easily launch the Dynamics 365 Remote Assist mobile app directly from a Field Service mobile booking, enabling you to document call specifics within the timeline of the related work order, thereby improving tracking and operational efficiency. This integration not only optimizes your workflows but also elevates the quality of service you provide, fostering a more responsive and effective customer experience. Ultimately, embracing these technologies can lead to enhanced decision-making and increased satisfaction for both service teams and clients.