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features
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What is Kiyoh?

Kiyoh's review platform allows you to highlight the enthusiasm your customers have for your online store. When potential buyers see positive online reviews, it fosters trust and encourages them to complete their purchases. Dive into our user-friendly system and experience how it can significantly improve your webshop's performance. Reviews act as a modern equivalent of word-of-mouth advertising! By gathering more reviews, you can increase your visibility and improve your rankings on Google. Not only do they build confidence with new customers, but they also offer valuable insights into what matters most to your clientele, helping you refine the quality of your webshop. Furthermore, leveraging reviews can change the way you connect with your audience, ultimately taking your business to new heights. As you engage with customer feedback, you can create a more personalized shopping experience that resonates with your target market.

What is Bizrate Insights?

Bizrate Insights is a comprehensive platform aimed at capturing customer feedback and improving the shopping experience by collecting authenticated voice-of-customer data during critical stages of the online purchasing journey, including pre-purchase, purchase, and fulfillment. By converting this data into actionable insights, it enables brands to boost customer satisfaction, improve retention rates, and drive significant growth. Users are empowered to send limitless survey invitations and monitor vital metrics such as Net Promoter Score (NPS) and customer journey intelligence, while also comparing their performance against competitors to pinpoint friction areas and discover avenues for enhancement. Furthermore, Bizrate Insights provides tools for sharing verified reviews, which enhances search engine rankings and strengthens brand trust, along with dashboards that offer real-time analytics to support data-driven decision-making. The platform also includes features for expert insights analysis and customizable reporting, allowing teams from diverse sectors such as e-commerce, UX/CX, marketing, and customer support to quickly identify trends, assess customer sentiment, and reduce site abandonment rates. In addition, Bizrate Insights ensures that brands can adapt their strategies based on real-time feedback, ultimately serving as an essential ally for businesses aiming to refine their customer engagement tactics and secure lasting success in a highly competitive landscape.

Media

Media

Integrations Supported

Channable
Google Ads
Google Business Profile
Google Shopping
Lightspeed eCommerce
Magento
OpenCart
PrestaShop
Propeller
ProvenExpert.com
WooCommerce

Integrations Supported

API Availability

API Availability

Has API

Pricing Information

€24.95 per month

Pricing Information

$450 per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Kiyoh

Date Founded

2009

Company Location

Netherlands

Company Website

kiyoh.com/en/

Company Facts

Organization Name

Bizrate Insights

Date Founded

1996

Company Location

United States

Company Website

bizrateinsights.com

Categories and Features

Customer Feedback

Not specified

Product Review

Not specified

Reputation Management

Not specified

Review Management

Not specified

Categories and Features

Customer Feedback

Not specified

Experience Management

Not specified

Reputation Management

Not specified

Review Management

Not specified

Survey

Not specified

Popular Alternatives

Popular Alternatives