Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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CTMCTM is an AI-powered conversation intelligence, call tracking, and customer engagement platform developed to help organizations connect marketing activities with customer interactions and revenue generation. Originally known as CallTrackingMetrics, the platform combines marketing attribution, communication management, lead nurturing, and contact center capabilities within a unified system. Its call tracking functionality uses dynamic number insertion and dedicated tracking numbers to identify which advertisements, keywords, websites, and campaigns generate inbound phone calls. The software also captures text messages, web form submissions, and chat interactions to provide visibility into customer engagement across multiple communication channels. Conversation intelligence tools use artificial intelligence to transcribe recordings, summarize discussions, evaluate customer sentiment, identify important topics, and score interactions. Its AskAI functionality allows users to investigate conversation data and extract insights about customer needs, objections, and purchasing behavior. CTM VoiceAI provides automated voice agents that can answer calls, qualify leads, schedule appointments, and direct callers to appropriate employees or departments. Intelligent routing capabilities distribute incoming inquiries based on factors such as location, availability, agent skills, customer history, and custom business rules. Workflow automation enables organizations to trigger follow-up messages, internal notifications, CRM updates, and advertising conversion events using customer interaction data. Reporting tools include real-time activity dashboards, campaign performance analysis, advertising return on investment, agent productivity monitoring, and customizable reports for businesses and marketing agencies. CTM supports integrations with Google Ads, Google Analytics, HubSpot, Salesforce, and other business applications while providing APIs, webhooks, and white-label options.
What is Kiyoh?
Kiyoh's review platform allows you to highlight the enthusiasm your customers have for your online store. When potential buyers see positive online reviews, it fosters trust and encourages them to complete their purchases. Dive into our user-friendly system and experience how it can significantly improve your webshop's performance. Reviews act as a modern equivalent of word-of-mouth advertising! By gathering more reviews, you can increase your visibility and improve your rankings on Google. Not only do they build confidence with new customers, but they also offer valuable insights into what matters most to your clientele, helping you refine the quality of your webshop. Furthermore, leveraging reviews can change the way you connect with your audience, ultimately taking your business to new heights. As you engage with customer feedback, you can create a more personalized shopping experience that resonates with your target market.
What is Feedback Company?
By consistently asking the right questions to the right people at the right times, you unlock crucial insights into the customer experience, shedding light on trends, requirements, and actionable strategies. This process includes everything from analyzing product feedback to conducting extensive studies involving both consumers and staff. Our review tool is crafted for businesses aiming to stand out in a competitive landscape. Upholding transparency and open communication is essential to our core values, necessitating deliberate attention. What seems clear-cut may not be conventional wisdom, especially within the review sector. As such, Feedback Company embodies reliability and integrity. The essential lesson here is to foster an unwavering curiosity by perpetually inquiring, which is foundational to our ethos. At Feedback Company, we are adept at recognizing the pertinent questions and are equally skilled in active listening. The data we collect consistently illuminates our path forward. Do you have a hunch? If so, harness the data to uncover new perspectives. By integrating data analysis, our committed consultants, rigorous research practices, and benchmarking efforts, we gain deep insights into the feedback landscape, ultimately empowering our clients to better identify their strengths and areas for improvement. This dedication to inquisitiveness and comprehension distinguishes us in an ever-changing industry, where adaptation is key for sustained success. In this way, we not only provide answers but also inspire innovative thinking and strategic growth for all our partners.
Integrations Supported
Channable
Google Ads
Google Business Profile
Google Shopping
Lightspeed eCommerce
Magento
OpenCart
PrestaShop
API Availability
API Availability
Pricing Information
€24.95 per month
Pricing Information
$39 per month
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Not specified
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Not specified
Training Options
Documentation Hub
Online Training
On-Site Training
Company Facts
Organization Name
Kiyoh
Date Founded
2009
Company Location
Netherlands
Company Website
kiyoh.com/en/
Company Facts
Organization Name
Feedback Company
Date Founded
2010
Company Location
Netherlands
Company Website
www.feedbackcompany.com
Categories and Features
Customer Feedback
Not specified
Product Review
Not specified
Reputation Management
Not specified
Review Management
Not specified
Categories and Features
Product Review
Not specified
Review Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing