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Ratings and Reviews 0 Ratings
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What is Kloudtalk?
An innovative text-to-speech IVR solution converts any text into spoken words, thereby removing the necessity for expensive professional voice recordings in your IVR installation. This system supports audio and video conferencing for as many as 200 participants and seamlessly integrates with mobile apps. Equipped with intelligent call routing, it effectively directs customer inquiries to the right agents, thus boosting both client satisfaction and agent efficiency. Customers can also leave voicemails after hours, which are forwarded to your email for easy access. You can design multi-tiered IVRs and route calls to different departments, while also customizing IVR menus to handle a wide range of incoming requests adeptly. Furthermore, the ability to obtain phone numbers across more than 50 countries allows you to access virtual numbers in almost all major markets instantly. In today's fast-paced business environment, effective communication with customers and prospective clients is crucial, as audio remains the most widely used form of interaction across various sectors. This advanced system not only facilitates smoother communication but also dramatically enhances the overall effectiveness of business processes, ensuring that you stay ahead in a competitive landscape. By leveraging such technology, companies can adapt quickly to customer needs and improve service delivery.
What is Dialogic OnDemand Voicemail?
Dialogic OnDemand Voicemail is a software-based solution that operates seamlessly within virtual environments, promoting resource sharing and effectively lowering service delivery costs. By generating temporary resources that are accessible to multiple users, it minimizes the need for separate mailboxes while maintaining the privacy and security standards found in conventional voicemail systems. This modern approach contrasts sharply with older systems that often require significant upkeep, physical space, and energy consumption, allowing businesses to transition to a cost-effective, fully virtualized service without compromising quality. Its intuitive interface empowers subscribers to oversee their services more efficiently, which in turn leads to reduced customer support costs. The system is designed to create dynamic voicemail boxes that are only activated when necessary, further decreasing the overall number of mailboxes needed and enhancing accessibility from any device, anywhere. In addition to improving the aesthetic appeal of voicemail services, this upgrade ensures that all customers have simultaneous access to the latest features. The system's flexibility also allows for a more agile service that can adapt to the diverse needs of users, enhancing overall satisfaction. Ultimately, this innovative voicemail platform positions businesses to thrive in a rapidly evolving digital landscape.
Integrations Supported
Amazon S3
Hadoop
API Availability
Has API
API Availability
Has API
Pricing Information
$20 per user per month
Free Trial Offered?
Free Version
Pricing Information
Free
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Kloudtalk
Date Founded
2015
Company Location
India
Company Website
www.kloudtalk.com
Company Facts
Organization Name
Dialogic
Date Founded
1984
Company Location
United States
Company Website
www.dialogic.com/ondemand-voicemail
Categories and Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics