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What is Knock?

Knock is an innovative platform that enables potential clients to reach out to sales representatives directly via LinkedIn, Slack, or WhatsApp from a range of marketing materials. By adding the Knock engagement button to their marketing resources, leads can instantly connect with sales teams through a private Slack channel, regardless of whether they have a Slack account. Sales teams receive immediate notifications for incoming messages and can selectively respond to relevant conversations, as Knock intelligently directs qualified leads to the appropriate sales representative based on established company criteria. Within the Slack framework, sales teams can effectively gather insights by asking questions, sharing documents, and inviting relevant participants into the discussion. If a lead is deemed unqualified, the respective channel can be effortlessly hidden from the sidebar for improved organization. For leads demonstrating real interest, sales representatives can easily share their calendars using the Knock scheduling tool to set up demo appointments. Throughout the entire sales journey, the chat feature remains active, ensuring that contact information and prospect interactions are thoroughly integrated into the CRM system for effective tracking and management. This cutting-edge approach not only simplifies communication but also significantly boosts the overall productivity of the sales process, ultimately driving better results for businesses.

What is Chat Metrics?

We help B2B SaaS companies increase the number of demos booked by 25% from their existing website visitors, all while avoiding any extra spending on advertising. This boost in demo bookings translates to a rise in sales-qualified leads that can surpass 25%, eliminating the necessity to increase ad budgets. Moreover, our expertise can lead to a doubling of your website's conversion rates and enhance the lead-to-sale conversion process by 28% through attracting better-qualified prospects. Our integration with CRM systems is seamless, allowing for prompt engagement with leads and backed by more than 1,100 integrations alongside a customizable REST API, ensuring it fits well with your current infrastructure. As a result, our automation and integration services facilitate a smooth transition with minimal disruption to your everyday operations, making the onboarding experience remarkably simple. As companies implement these improvements, they can dedicate more time to their growth strategies while we efficiently manage their lead workflow. This focus on lead management ultimately empowers businesses to reach their objectives more effectively.

Media

Media

Integrations Supported

Slack
LinkedIn
WhatsApp

Integrations Supported

Slack
ActiveCampaign
Agile CRM
HubSpot CRM
HubSpot Customer Platform
Insightly
Insightly Marketing
Keap
Trello
Typeform

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$21.50 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Knock

Date Founded

2023

Company Location

United States

Company Website

www.knock-ai.com

Company Facts

Organization Name

Chat Metrics

Date Founded

2015

Company Location

Australia

Company Website

info.chatmetrics.com

Categories and Features

Live Chat

Not specified

Categories and Features

Conversational Marketing

Appointment Scheduling
Lead Distribution
Lead Qualification
Mobile Messaging
Product Recommendations

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Third Party Integration
Website Visitor Tracking

Managed Live Chat

Not specified

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