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What is Knowby?

Knowby Pro is an affordable platform for digital instructions that allows users to efficiently create and share step-by-step guides. In just a matter of minutes, users can generate instructional content by integrating text, images, and videos. This versatile tool is designed for the rapid development and distribution of instructional materials as needed. Knowby allows individuals, such as entrepreneurs and experts in their fields, to package and disseminate their knowledge in an accessible and uncomplicated way. With Knowby, complex tasks or processes can be simplified into clear, engaging instructions or Standard Operating Procedures (SOPs). These guides can be easily shared with teams or broader audiences through a QR code or a link, making knowledge accessible at all times. The platform is compatible with iOS, iPadOS, Android, and web interfaces, ensuring users have wide-ranging access. By utilizing Knowby, users can effectively and promptly address challenges, enabling both team members and customers to become proficient in their areas of expertise. This improvement not only boosts productivity but also cultivates a culture of ongoing learning and development within organizations. Furthermore, with the ability to update guides in real time, users can ensure that their instructions remain relevant and useful.

What is BILT?

BILT represents a groundbreaking customer experience platform that provides extensive 3D interactive instructions, integrating voice, text, and animations to assist users with a diverse array of products from various brands. With its cutting-edge 3D interactive Intelligent Instructions, users can assemble, install, set up, maintain, train, and repair items with a significant reduction in uncertainty. The user experience begins with a comprehensive overview of the product, outlining the required number of people, estimated time commitment, total steps needed, necessary tools, and included parts. Customers are guided through each step with the ability to listen to audio directions, read written instructions, and quickly replay any specific step as needed. They can also tap on components for extra information and manipulate 3D visuals by zooming or rotating to examine the product from different angles. Furthermore, BILT streamlines the operations of brands and service teams by allowing customers to conduct maintenance and repairs more efficiently, which lowers risks, reduces service costs, minimizes warranty claims, and improves the overall setup experience. In doing so, BILT not only boosts customer satisfaction but also cultivates brand loyalty through superior service interactions. This innovative approach ultimately transforms the way users engage with their products, making the entire process more intuitive and enjoyable.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$3 per month
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Knowby

Company Location

United States

Company Website

www.knowby.co

Company Facts

Organization Name

BILT

Date Founded

2015

Company Location

United States

Company Website

biltapp.com

Categories and Features

Work Instructions

Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control

Categories and Features

Work Instructions

Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control

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