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What is Knowlarity?

AI-driven Cloud Telephony Solutions offer profound insights and enable streamlined communication, facilitating online operations and efficient management of high call volumes. By utilizing Automated Outbound Solutions, organizations can effectively connect with students and their parents, allowing for valuable data collection through simple missed calls for surveys. These automated systems are also instrumental in reaching out to customers, while hosted call center solutions and IVR systems enhance verification processes, leading to reduced cancellations and lower operational costs. With our hosted call center services, patients can receive continuous support around the clock, ensuring their needs are met at all times. The integration of IVR and ASR not only saves customers time but also expedites their connection to the appropriate personnel, a crucial factor in emergency scenarios. Regular updates further enhance customer experience, while Smart IVR facilitates the gathering of customer information and efficient management of high call volumes. Overall, our automated outbound solutions are designed to keep customers informed with important updates, ensuring effective communication at all levels.

What is 08UK?

08UK delivers sophisticated inbound number solutions designed to enhance customer engagement, streamline communication, and expand business reach. Our diverse offerings include 0800 freephone numbers that encourage customer calls, cost-effective 03 numbers, virtual geographic numbers that create a local footprint, and international toll-free numbers for global reach. Businesses can also utilize Customer Satisfaction (CSAT) surveys to quickly obtain feedback, which can significantly improve service quality and the performance of agents. Furthermore, our solutions enhance credibility, provide tracking capabilities for marketing efforts, and incorporate advanced call management features like IVR and call routing systems, alongside automated disaster recovery to ensure uninterrupted service. By leveraging these services, companies can foster strong relationships, stay competitive in their industry, and focus on a customer-first strategy. The extensive range of our offerings equips organizations to effectively adjust to evolving customer expectations and preferences, making it simpler to navigate the complexities of today's business landscape. Ultimately, this adaptability can lead to sustained growth and improved customer loyalty.

Media

Media

No images available

Integrations Supported

Armour365
Aura365
Chakra Sales CRM
Focus X
Freshdesk
Freshsales
HubSpot Customer Platform
Kylas
LeadSquared
LifeLinkr
Nimble
Picky Assist
Pipedrive
ProManage
PropFlo
Quickwork
Sell.Do
Vitrify IVF Software
Vtiger CRM
Zapier

Integrations Supported

Armour365
Aura365
Chakra Sales CRM
Focus X
Freshdesk
Freshsales
HubSpot Customer Platform
Kylas
LeadSquared
LifeLinkr
Nimble
Picky Assist
Pipedrive
ProManage
PropFlo
Quickwork
Sell.Do
Vitrify IVF Software
Vtiger CRM
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

£12/number, POA for bulk
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Knowlarity Communications Pvt. Ltd.

Date Founded

2009

Company Location

India

Company Website

knowlarity.com

Company Facts

Organization Name

08UK

Date Founded

2007

Company Location

United Kingdon

Company Website

www.08uk.co.uk

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

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