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What is Knowlarity?

AI-driven Cloud Telephony Solutions offer profound insights and enable streamlined communication, facilitating online operations and efficient management of high call volumes. By utilizing Automated Outbound Solutions, organizations can effectively connect with students and their parents, allowing for valuable data collection through simple missed calls for surveys. These automated systems are also instrumental in reaching out to customers, while hosted call center solutions and IVR systems enhance verification processes, leading to reduced cancellations and lower operational costs. With our hosted call center services, patients can receive continuous support around the clock, ensuring their needs are met at all times. The integration of IVR and ASR not only saves customers time but also expedites their connection to the appropriate personnel, a crucial factor in emergency scenarios. Regular updates further enhance customer experience, while Smart IVR facilitates the gathering of customer information and efficient management of high call volumes. Overall, our automated outbound solutions are designed to keep customers informed with important updates, ensuring effective communication at all levels.

What is Hot Prospector?

Manage every aspect of your leads seamlessly with our all-inclusive Contact Manager, which allows for easy importation or exportation of both individual contacts and large data sets. You have the flexibility to personalize your database by adding custom fields to capture all necessary information. Furthermore, you can quickly create tailored lead forms to engage potential customers who show interest. Our powerful phone system is equipped to handle both incoming inquiries and outgoing sales calls, ensuring that your operations run smoothly. You can also craft various voicemail messages and sales scripts that cater specifically to your team’s strategy, along with designing impactful marketing campaigns that utilize voicemails, SMS communications, and pre-recorded messages. Every call made is meticulously documented for performance analysis and metrics, enabling you to enhance your conversion rates significantly. Imagine wielding the marketing capabilities of email but delivered instantly via text messages; that’s exactly what our SMS Marketer provides. With this tool, you can launch both standard and engaging conversational campaigns, set up autoresponders for seamless follow-up, and keep track of every text interaction to maximize your return on investment. Ultimately, this innovative solution not only enhances your communication with potential clients but also allows you to engage your audience in a more dynamic and immediate manner. You will be able to establish deeper connections with your customer base, paving the way for increased loyalty and higher sales conversions.

Media

Media

Integrations Supported

Zapier
Aura365
Automate365
CentraHub CRM
Focus X
Freshsales
HubSpot CRM
HubSpot Customer Platform
Kylas
LeadSquared
MyClassboard
Nimble
OneHash CRM
Pipedrive
ProManage
Quickwork
Salesforce
Zoho CRM
Zoho Desk
Zoho One

Integrations Supported

Zapier
Aura365
Automate365
CentraHub CRM
Focus X
Freshsales
HubSpot CRM
HubSpot Customer Platform
Kylas
LeadSquared
MyClassboard
Nimble
OneHash CRM
Pipedrive
ProManage
Quickwork
Salesforce
Zoho CRM
Zoho Desk
Zoho One

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$197 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Knowlarity Communications Pvt. Ltd.

Date Founded

2009

Company Location

India

Company Website

knowlarity.com

Company Facts

Organization Name

M&M Helton Enterprises

Date Founded

2010

Company Location

United States

Company Website

hotprospector.com

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Sales Engagement

CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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