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What is KnowledgeOwl?
KnowledgeOwl offers a straightforward, user-friendly, and aesthetically pleasing platform that simplifies the process of creating and managing knowledge bases for both customers and employees. By eliminating unnecessary distractions and complicated configurations, it stands out as an effective knowledge base solution that can enhance customer satisfaction as well as knowledge retention. Should you require assistance, our approachable support team is readily available to help.
Users appreciate several standout features, including:
- Comprehensive branding and theming options, along with a private domain accessible at every subscription tier.
- A WYSIWYG editor paired with the capability to modify the HTML source.
- An embeddable contextual widget that allows you to showcase your knowledge base content seamlessly on your website or application.
- A flexible Table of Contents for organized navigation.
- Enhanced security measures and restricted access settings for added privacy.
- All available themes are designed to be mobile-responsive from the start.
- A robust search functionality powered by ElasticSearch.
- A glossary that includes pop-over definitions and automatic highlighting to facilitate comprehension.
With these features, KnowledgeOwl not only meets user needs but also enhances the overall experience of utilizing a knowledge base.
What is Deckard?
Instantly access relevant and up-to-date information regarding your software whenever you require it. Leverage an all-encompassing platform that merges knowledge from various project tools into a single, smart interface. Uncover the critical "who," "what," "when," "where," and "why" associated with every facet of your software. Store your documentation effortlessly or ask questions with intuitive cards designed for ease of use. Interact and clarify details with your colleagues just as you usually do. With Deckard, you won’t have to deal with outdated team wiki pages anymore! Thanks to its full IDE integration, Deckard equips you with all the necessary insights about specific code segments. The onboarding process for new developers has achieved remarkable improvement! This groundbreaking technology is effectively utilized within YouTube services, streamlining the process of promoting individual videos or channels through well-planned marketing strategies. Among all your software tools, Deckard stands out with a truly intelligent search algorithm rooted in NLP. Furthermore, notes and chat conversations can be effortlessly converted into code documentation, showcasing our collective aversion to the limitations of conventional wikis. Step into a transformative era of collaboration and enhanced efficiency within your development workflow! This shift not only maximizes productivity but also fosters better communication and understanding among team members.
Integrations Supported
LaunchBrightly
SearchUnify
Zapier
Zendesk
API Availability
Has API
API Availability
Has API
Pricing Information
$79.00/month/user
Free Trial Offered?
Free Version
Pricing Information
$9.99 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
KnowledgeOwl
Date Founded
2015
Company Location
United States
Company Website
www.knowledgeowl.com
Company Facts
Organization Name
Deckard
Date Founded
2016
Company Location
Germany
Company Website
deckard.ai
Categories and Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Categories and Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal