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What is KnowledgeOwl?

KnowledgeOwl offers a straightforward, user-friendly, and aesthetically pleasing platform that simplifies the process of creating and managing knowledge bases for both customers and employees. By eliminating unnecessary distractions and complicated configurations, it stands out as an effective knowledge base solution that can enhance customer satisfaction as well as knowledge retention. Should you require assistance, our approachable support team is readily available to help. Users appreciate several standout features, including: - Comprehensive branding and theming options, along with a private domain accessible at every subscription tier. - A WYSIWYG editor paired with the capability to modify the HTML source. - An embeddable contextual widget that allows you to showcase your knowledge base content seamlessly on your website or application. - A flexible Table of Contents for organized navigation. - Enhanced security measures and restricted access settings for added privacy. - All available themes are designed to be mobile-responsive from the start. - A robust search functionality powered by ElasticSearch. - A glossary that includes pop-over definitions and automatic highlighting to facilitate comprehension. With these features, KnowledgeOwl not only meets user needs but also enhances the overall experience of utilizing a knowledge base.

What is Gollum?

The Gollum repository is made up of text or markup files that users can modify with ease. You have the ability to arrange your pages in directories based on your individual needs and preferences. Beyond plain text, you can also add various content types, such as images, PDFs, and even custom headers or footers for your pages. By default, Gollum employs the kramdown gem for rendering Markdown, but you can select from any Markdown renderer that supports github-markup, including CommonMark through the commonmarker gem. The first renderer you install from the available options will take priority, meaning that if both redcarpet and github/markdown are installed, only the first will be in use. To switch to a different renderer, you simply need to run a gem install command for your chosen option, which allows you to tailor your Markdown rendering experience. Consequently, Gollum serves as a highly adaptable platform for the efficient management of documentation and various types of content, catering to a wide range of user requirements. Additionally, this flexibility makes it an ideal choice for collaborative projects where documentation needs may evolve over time.

Media

Media

Integrations Supported

LaunchBrightly
SearchUnify
Zapier
Zendesk

Integrations Supported

LaunchBrightly
SearchUnify
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$79.00/month/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

KnowledgeOwl

Date Founded

2015

Company Location

United States

Company Website

www.knowledgeowl.com

Company Facts

Organization Name

Gollum

Company Website

github.com/gollum/gollum

Categories and Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Categories and Features

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