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TablesReadyOur SMS-based application designed for managing waitlists, reservations, and queues in various sectors such as restaurants and hospitals will enhance the efficiency of your customer management process. Customers have the option to join your list seamlessly through an embedded widget, web page, or SMS, and you have the flexibility to disable this feature if desired. The platform supports online bookings and appointments that can be tailored for different industries, including dining, personal services, retail, entertainment, and government agencies. Communicating with your guests is simple; you can notify them when you're ready to serve by using a range of customizable automated texts or initiating a direct SMS conversation. If you prefer to use another scheduling software, that's not an issue; you can upload your reservations or utilize our API for smooth customer flow management. Additionally, our app integrates effortlessly with Square POS and Weebly, allowing for automatic text notifications when orders are placed. Importantly, there is no need for you or your customers to download any apps, making the process even more convenient. This user-friendly approach ensures that managing customer interactions is straightforward and efficient for all parties involved.
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What is KnowledgeOwl?
KnowledgeOwl offers a straightforward, user-friendly, and aesthetically pleasing platform that simplifies the process of creating and managing knowledge bases for both customers and employees. By eliminating unnecessary distractions and complicated configurations, it stands out as an effective knowledge base solution that can enhance customer satisfaction as well as knowledge retention. Should you require assistance, our approachable support team is readily available to help.
Users appreciate several standout features, including:
- Comprehensive branding and theming options, along with a private domain accessible at every subscription tier.
- A WYSIWYG editor paired with the capability to modify the HTML source.
- An embeddable contextual widget that allows you to showcase your knowledge base content seamlessly on your website or application.
- A flexible Table of Contents for organized navigation.
- Enhanced security measures and restricted access settings for added privacy.
- All available themes are designed to be mobile-responsive from the start.
- A robust search functionality powered by ElasticSearch.
- A glossary that includes pop-over definitions and automatic highlighting to facilitate comprehension.
With these features, KnowledgeOwl not only meets user needs but also enhances the overall experience of utilizing a knowledge base.
What is Kbee?
Transform your Google Drive folders into a swift and easily navigable wiki tailored for you and your team. By converting your current Google Drive files and folders, you can create a sleek wiki that offers thorough full-text search capabilities for all your resources. Within Google Drive, you can effortlessly edit and collaborate on wiki entries without needing to change platforms, which helps maintain productivity. You can choose to make your wiki accessible to anyone or limit access to specific individuals and groups, providing flexibility in collaboration. Furthermore, you have the ability to customize your wiki's domain, logo, color scheme, and overall design to reflect your preferences. Kbee emphasizes SEO, automatically generating essential meta tags, sitemaps, and robots.txt files to ensure visibility. The articles in your wiki are built as static pages and served through a content delivery network (CDN), significantly boosting search engine optimization. Despite these advantages, we faced difficulties with collaboration within the tool itself, which often led to a frustrating cycle of developing content in Drive only to go through the laborious process of transferring that information to our help center. This inefficiency became a source of exhaustion for both of us, prompting us to actively search for a more streamlined solution that would alleviate these pain points. Ultimately, our continuous quest for improvement became a shared objective that drove our efforts in optimizing the wiki experience.
Integrations Supported
Google Docs
Google Drive
Google Workspace
LaunchBrightly
SearchUnify
Zapier
Zendesk
Integrations Supported
Google Docs
Google Drive
Google Workspace
LaunchBrightly
SearchUnify
Zapier
Zendesk
API Availability
Has API
API Availability
Has API
Pricing Information
$79.00/month/user
Free Trial Offered?
Free Version
Pricing Information
$ 15 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
KnowledgeOwl
Date Founded
2015
Company Location
United States
Company Website
www.knowledgeowl.com
Company Facts
Organization Name
Kbee
Date Founded
2020
Company Location
United States
Company Website
www.kbee.app/
Categories and Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Categories and Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal