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What is Knowmax?

Knowmax is an AI-driven knowledge management platform, developed by customer experience experts with over a decade of specialization in Omnichannel Customer Service. In today's landscape, delivering an exceptional customer experience has shifted from being a competitive edge to an essential standard. Knowmax ensures that each interaction is meaningful, offering self-service tools and comprehensive guides across various customer touchpoints to facilitate smooth communication. Our AI-enhanced knowledge management system supports both customers and support advisors effectively. The implementation of Semantic Search enhances the ease of locating information, significantly decreases the time needed to retrieve accurate details, and guarantees that the initial contact is made with the appropriate representative. It is vital to maintain consistency in the information provided to customers through both digital and live support channels; failure to do so can lead to a severely negative customer experience. By equipping your champions with the necessary tools and resources, they can promptly address customer inquiries and deliver swift resolutions, ultimately fostering a more satisfying interaction. This transformative approach not only benefits customers but also empowers teams to perform at their best and drive overall business success.

What is Adviserry?

Adviserry is the only automated, cross-expert, actionable knowledge base in the world. While others ask you to find the sources, create notes, or copy&paste text, Adviserry does the heavy lifting for you and turns your knowledge base from a dusty filing cabinet into a panel of expert advisors helping you to move forward. Adviserry turns the newsletters, YouTube channels, and podcasts (soon!) you already follow into a knowledge base your AI can answer from, making expert content finally readable and actionable. Instead of skimming smart takes, saving essays, and forgetting what to do with them on Monday morning, Adviserry reads everything from the experts you follow, syncs it against what you are building, and brings you the specific actions worth taking each morning. Connect your inbox, add your favorite YouTube channels, and group creators into focused topic panels like Marketing, SaaS, or AI. Upload your own pitch decks, strategy docs, project briefs, market research, or business plans so answers are grounded in your actual situation. Every new newsletter and video is automatically ingested, transcribed, embedded, summarized, and made searchable, with no manual uploads or copy-pasting. Adviserry's MCP allows users to inject trusted expertise directly into their favorite LLM. Want the intelligence of frontier models, guided by the experience of the world's best marketers to develop your GTM plan? Tell Fable or GPT-5.6 to ask your /adviserry Marketing Panel how they'd launch your next product and see how Hormozi, Pete Campbell, and Amanda Natividad would work together to help your product grow. Adviserry's MCP also allows users to easily keep Adviserry's context about your project up-to-date. Simply tell your LLM to /adviserry update-user-context and you'll be sure to get the best actions on your newest work.

Media

Media

Integrations Supported

Ameyo by Exotel
Freshchat
Freshdesk
Genesys Cloud CX
Google Chrome
Salesforce
Zendesk

Integrations Supported

ChatGPT
Claude
Gmail
Model Context Protocol (MCP)
YouTube

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$14.99 per month
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Knowmax

Date Founded

2017

Company Location

India

Company Website

www.knowmax.ai

Company Facts

Organization Name

Adviserry

Company Location

United States

Company Website

adviserry.com

Categories and Features

AI Customer Service

Not specified

AI Knowledge Base

Not specified

Corporate Wiki

Not specified

Customer Experience

Analytics
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection

Customer Service

Call Center Management
Knowledge Base
Live Chat
Self Service Portal
Virtual Assistant
Workflow Management

Knowledge Management

Content Management
Decision Tree
Full Text Search
Knowledge Base Management
Self Service Portal

Categories and Features

AI Tools

Not specified

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