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Ratings and Reviews 0 Ratings
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Knownwell empowers leaders to unlock unparalleled profitability by leveraging transformative proactive AI intelligence combined with efficient business orchestration. Its distinctive intelligent enterprise operating system integrates your existing business tools, natural communication workflows, and external data into actionable insights without the necessity of expanding your executive team. As we enter the age of AI, Knownwell stands ready to help you effectively seize the opportunities it presents. Rather than simply reacting to data trends or analyzing past challenges, you can proactively strengthen client relationships and foresee their needs. You can introduce groundbreaking client intelligence without the hassle of hiring additional staff to oversee it. Knownwell is designed to fit seamlessly within your current organizational framework, enhancing the tools and services you already employ by merging available data and connection points into a cohesive source of proactive intelligence. By equipping your executive team with the insights and smooth coordination they require, Knownwell enables them to focus on what truly matters, ultimately maximizing value and efficiency across your operations. By embracing this cutting-edge approach to business intelligence, your organization is positioned to not only survive but flourish in a competitive landscape. Experience the transformation that Knownwell offers and watch your business reach new heights.
What is Dovetail?
Dovetail is an AI-native platform designed to help organizations build better products through continuous, automated customer intelligence. It ingests and analyzes a wide range of qualitative data, including interview transcripts, support tickets, usability test results, survey responses, and document analysis, transforming them into rich, actionable insights at lightning speed. Dovetail’s AI-powered chat interface enables teams to ask questions and get instant, cited answers from customer data, fostering data-driven decision-making. The platform integrates smoothly with collaboration tools like Slack and Microsoft Teams, ensuring that customer feedback is woven into everyday workflows. It also includes a recruitment feature, allowing teams to find and manage research participants from a pool of over 3 million verified consumers and professionals. Trusted by some of the world’s most innovative companies including Amazon, Atlassian, and Okta, Dovetail has proven ROI benefits—delivering over 200% return with payback in under six months. The platform supports a variety of roles such as product managers, UX researchers, designers, marketers, and customer success teams, making it versatile for enterprise-wide adoption. Dovetail continuously organizes feedback from disparate channels, alerts teams to emerging themes, and tracks trends over time, helping businesses stay close to their customers’ needs. Its enterprise-grade security and compliance features ensure data privacy and reliability. By simplifying the process of capturing and analyzing customer intelligence, Dovetail accelerates innovation and drives superior user experiences.
Integrations Supported
AccessOwl
Airtable
Asana
Dropbox
Evernote
Facebook
Feefo
GitHub
Gmail
Google Analytics
Integrations Supported
AccessOwl
Airtable
Asana
Dropbox
Evernote
Facebook
Feefo
GitHub
Gmail
Google Analytics
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$29/user/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Knownwell
Company Location
United States
Company Website
knownwell.com
Company Facts
Organization Name
Dovetail Research
Date Founded
2017
Company Location
Australia
Company Website
dovetail.com
Categories and Features
Insight Engines
AI / Machine Learning
Augmented Analytics
Data Aggregation
Data Classification
Data Extraction
Data Source Connectors
Full Text Search
Intent Recognition
Multiple Data Sources
Search / Filter
Sentiment Analysis
Categories and Features
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Insight Engines
AI / Machine Learning
Augmented Analytics
Data Aggregation
Data Classification
Data Extraction
Data Source Connectors
Full Text Search
Intent Recognition
Multiple Data Sources
Search / Filter
Sentiment Analysis
Qualitative Data Analysis
Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis
UX
Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research