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What is Kolank?

Kolank is a cutting-edge automation platform that harnesses the power of AI specifically designed for the intricacies of freight brokerage operations. This groundbreaking solution simplifies operational communication and automates workflows across multiple channels, including email, chat, and messaging, enabling brokerage teams to maintain continuous coverage without needing to substantially expand their workforce. Essential Features Holistic Communication Management Kolank streamlines the handling of interactions with carriers and customers through a unified interface that consolidates Email, Google Chat, and Telegram. It maintains the context of conversations across various platforms and facilitates the sharing of vital documents such as proof of delivery, bills of lading, rate confirmations, and invoices. Operational Workflow Automation Client Interactions: The platform automates notifications regarding delays, status updates, and delivery confirmations. Carrier Oversight: It assists with insurance checks, supports rate negotiations, and automates follow-up calls. Load Tracking: Users benefit from live tracking of drivers, precise ETA predictions, and notifications of any potential issues that may occur during transportation. By integrating these functionalities, Kolank significantly boosts the productivity and performance of freight brokerage teams, leading to a marked enhancement in service quality. Furthermore, its user-friendly interface ensures that teams can quickly adapt to the platform and maximize its benefits.

What is CarrierView?

CarrierView is a robust software platform crafted for load tracking, specifically tailored for freight brokers and their teams. With its user-friendly online dashboard, users can create loads and send invitations to drivers via text, enabling them to report their locations through the CarrierView Driver app or a straightforward web link, which eliminates the requirement for ELD or TMS integration. The dashboard provides an in-depth overview of shipment locations, estimated arrival times, and the current status of various stops along the journey. Moreover, teams can collect photos for record-keeping, engage in direct communication with drivers through in-app messaging, keep customers informed about shipment progress, and provide delivery notifications. To maintain precision, each location ping is subjected to a verification process to thwart GPS spoofing before it reaches the broker. CarrierView also features a REST API and webhooks to ease the integration of tracking events into other business systems. Subscription options are available based on the number of concurrent active tracks, with both a free tier and several paid monthly plans. This service proves particularly advantageous for brokers overseeing loads with multiple carriers, who might employ different tracking technologies or none at all, thereby enhancing overall efficiency and coordination in freight logistics. In essence, CarrierView not only simplifies the tracking process but also equips users with vital tools for effective communication and thorough documentation, ultimately fostering improved operational outcomes.

Media

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Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Has API

Pricing Information

$200/month

Pricing Information

$50/month
Plans are billed monthly: Free is $0/month for 1 simultaneous active track; Starter is $50/month for 4; Base is $100/month for 10; Pro is $200/month for 30; and Enterprise is $500/month for 100. All plans include unlimited total tracks and every feature, with no per-load fees. You can upgrade or cancel anytime, and there is no contract.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Kolank

Date Founded

2023

Company Location

United States

Company Website

kolank.ai/

Company Facts

Organization Name

Carrier View LLC

Date Founded

2022

Company Location

United States

Company Website

carrierview.com

Categories and Features

Freight Broker

Not specified

Categories and Features

Freight Broker

Not specified

GPS Tracking

Not specified

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Popular Alternatives

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