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What is Konami SYNKROS?

Konami provides a unified point of contact for any inquiries regarding the SYNKROS application, its database, and the associated server hardware systems. This managed services approach effectively minimizes the tendency for blame-shifting that is often present in competing systems by consolidating all questions and concerns into a single channel. The teamwork among Konami’s customer support, database management, and project management teams guarantees that users benefit from outstanding five-star service and support for both SYNKROS software and its underlying server infrastructure. Thanks to SYNKROS, essential information is consistently accessible, enabling users to maintain a comprehensive view of their operations whether they are engaged in gaming, dining at the buffet, enjoying the hotel lobby, or moving through the main parking area. This high degree of accessibility not only improves decision-making but also boosts operational efficiency across multiple venues. Ultimately, the integration of these services ensures a seamless experience for all users, reinforcing Konami's commitment to excellence in service delivery.

What is INTELITY?

INTELITY has emerged as a premier provider of an all-encompassing platform tailored for guest engagement and staff management, specifically designed for the hotel, casino, cruise, and luxury residential sectors. Our fully integrated solutions strengthen the relationship between a mobile-focused guest experience and operational staff functions, all seamlessly integrated into a single platform. To learn how to implement a touchless guest experience, we invite you to arrange a demo with us today. Given the growing emphasis on cleanliness and the need to reduce physical contact, INTELITY offers a completely contactless check-in and mobile key service that allows guests to bypass the front desk entirely. By utilizing Mobile Check-In, guests can go straight to their rooms and use their Mobile Key for entry, significantly lessening the need for direct interactions. As a leader in hospitality engagement technology, INTELITY is dedicated to providing exceptional, innovative, and integrated Guest Services Platforms available on a variety of mobile and in-room devices, ensuring a smooth experience for both guests and staff. With a strong focus on enhancing the overall hospitality experience, we aspire to redefine industry standards and elevate service delivery. Our commitment to innovation and guest satisfaction drives us to continuously improve and adapt to the evolving needs of the hospitality sector.

Media

Media

Integrations Supported

Integrations Supported

ALICE
Agilysys Analyze
Aloha EPOS
Guestware
Infor Birst
Knowcross
Maestro
Mews
Opera
Oracle Cloud Infrastructure
Oracle MICROS Express Station
Silverware
Stayntouch PMS
WebRezPro

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Konami Gaming

Date Founded

1997

Company Location

United States

Company Website

www.konamigaming.com/systems/synkros

Company Facts

Organization Name

Intelity

Date Founded

2007

Company Location

United States

Company Website

intelity.com

Categories and Features

Casino Management

Not specified

Categories and Features

Casino Management

Not specified

Concierge

Not specified

Guest Messaging

Not specified

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Loyalty Program
Marketing Automation

Hotel Keyless Entry

Not specified

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