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What is Koncert?

Koncert functions as a B2B Sales Engagement platform that has dedicated over 12 years to advancing innovations in B2B sales dialer technology. By harnessing the capabilities of AI, Koncert’s power dialer platforms significantly enhance the number of conversations and improve the sales pipeline. The tedious process of manually dialing each prospect has been transformed through automation, allowing for connections with live prospects and increasing conversations by as much as tenfold. With Koncert's sales dialers, organizations can facilitate more meetings, establish robust pipelines, and gain valuable insights for coaching and training their sales teams. The platform offers four distinct dialer options tailored to various sales workflows: the Multi-line AI Parallel Dialer, Single-line AI Flow Dialer, Agent-Assisted Dialer, and Click-to-Call Dialer, all of which integrate seamlessly with leading CRMs. These dialers empower sales teams to drastically boost their conversations and optimize overall productivity. Additionally, Koncert's AI auto dialer and cadence platform serve as essential tools for B2B sales, enabling teams to amplify their conversations and enhance their pipeline effectively. Ultimately, leveraging Koncert's innovative solutions positions sales teams for greater success in a competitive market.

What is Brightcall?

Brightcall is a modern customer engagement platform built to help businesses connect with their leads and customers faster, more efficiently, and with far less manual effort. Companies choose Brightcall because it combines automation, AI, and high-performance calling tools into one seamless system that boosts productivity and drives real revenue growth. At the heart of Brightcall is the AI Agent, a conversational assistant designed to take over repetitive communication tasks while maintaining a natural, human-like tone. It can qualify leads, answer common questions, schedule appointments, and guide customers through key information—working 24/7 without breaks. Instead of waiting for agents to catch up or customers to lose interest, the AI Agent ensures every inquiry gets instant, accurate attention. For teams that depend on rapid response times, Speed To Lead is one of Brightcall’s most impactful tools. The moment a new lead fills out a form or requests information, Brightcall automatically reaches out through a call, often within seconds. This immediate engagement gives businesses a major competitive edge, increases conversion rates, and creates a smoother experience for prospects who expect quick answers. For outbound teams, call centers, and high-volume sales operations, Brightcall offers the Multiline Dialer, engineered to dramatically increase talk time and reduce wasted effort. Instead of agents spending hours dialing and hitting voicemails, the dialer places multiple calls at once and connects agents only when a real person answers. The result: more live conversations in less time, and a significant boost in team performance. Brightcall’s platform is designed to be simple to use, quick to deploy, and flexible enough to fit into any workflow. Whether a business wants to automate first contact, improve follow-up, or scale outbound calling, Brightcall provides the tools to make communication faster, smarter, and more effective.

Media

Media

Integrations Supported

HubSpot CRM
Salesforce
Apollo
Bitrix24
Facebook
GoHighLevel
Gong
HubSpot Customer Platform
LeadSquared
LinkedIn
Microsoft 365
Odoo
Outreach
Pipedrive
PropSpace
Propertybase
Slack
Upsales
Zapier
Zoho CRM

Integrations Supported

HubSpot CRM
Salesforce
Apollo
Bitrix24
Facebook
GoHighLevel
Gong
HubSpot Customer Platform
LeadSquared
LinkedIn
Microsoft 365
Odoo
Outreach
Pipedrive
PropSpace
Propertybase
Slack
Upsales
Zapier
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Koncert

Date Founded

2004

Company Location

United States

Company Website

www.koncert.com

Company Facts

Organization Name

Brightcall.ai

Date Founded

2018

Company Location

Sweden

Company Website

brightcall.ai

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Revenue Intelligence

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions

Sales Acceleration

CPQ
Campaign Management
Dialer
Email Sequencing
Email Templates
Email Tracking
List Building
Meeting Scheduler
Predictive Analytics
Reporting
Sales Gamification
Sales Intelligence
Sales Workflow Management

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Sales Engagement

CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

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