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What is Konnect Insights?

Harness the power of Konnect’s Listening tool to engage with a myriad of discussions across various online platforms and social media, allowing you to uncover valuable insights regarding customer sentiments about your brand, competitive dynamics, industry movements, and the success of your marketing campaigns. By keeping a close watch on all pertinent dialogues that influence your business on the web and social channels, you can effectively connect with your audience through their preferred mediums. Implement advanced automated workflows and CRM systems to route conversations to the right teams, thereby enhancing response efficiency and enabling a thorough evaluation of your efforts. Konnect Insights Social CRM further enriches customer experience with its visually engaging dashboards and business intelligence tools that illuminate your online reputation and social media standing. You'll gain in-depth visibility into your share of voice, sentiment assessments, media type classifications, and metrics from various social platforms for both your brand and your competitors, alongside comprehensive reports detailing response times and other essential performance metrics. By utilizing these insights, you can fine-tune your strategic approaches, foster deeper customer relationships, and ultimately propel your organization toward superior results. Additionally, this data-driven methodology empowers you to stay ahead in a rapidly evolving market landscape, ensuring that your brand remains responsive and relevant.

What is Dash Social?

Dash Social is an advanced social media management and influencer marketing platform designed to empower brands with AI intelligence that learns and adapts over time. Built for enterprise-scale performance, it combines social scheduling, analytics, creator management, and commerce tracking in a single, cohesive system. The platform’s proprietary brand-specific AI helps marketers predict post performance, uncover trending insights, and identify creators most aligned with their target audience. With tools for campaign management, audience listening, content prediction, and performance benchmarking, Dash Social delivers end-to-end control and visibility across every channel. Real-time analytics and intuitive dashboards make it simple to measure ROI, prove value, and fine-tune strategies across paid, organic, and influencer initiatives. Its LikeShop functionality bridges social engagement and e-commerce, turning followers into customers through interactive, shoppable links. Dash Social also supports integrated workflows, automating scheduling, approvals, and community engagement for cross-team efficiency. Leading brands like Wayfair, EOS, Bravo, and Stella McCartney have leveraged Dash Social to achieve exponential growth in engagement, content performance, and social-driven sales. With a strong focus on predictive intelligence and performance optimization, the platform enables marketers to make confident, data-backed decisions. For teams ready to unify strategy, analytics, and creativity, Dash Social sets a new benchmark for what intelligent social media management can achieve.

Media

Media

Integrations Supported

YouTube
5X
Aircall
App Store
Axis LMS
Facebook Ads
Gmail
Google Analytics
Google Business Profile
Google Play
Meta Ads
WhatsApp

Integrations Supported

YouTube
Facebook
Google Cloud Platform
Instagram
LinkedIn
Pinterest
Snapchat
TikTok
X (Twitter)

API Availability

API Availability

Pricing Information

$29 per user per month
Free Trial Offered?

Pricing Information

$999/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Konnect Insights

Date Founded

2014

Company Location

India

Company Website

konnectinsights.com

Company Facts

Organization Name

Dash Social

Date Founded

2015

Company Location

United States

Company Website

www.dashsocial.com

Categories and Features

Customer Experience

Not specified

NPS

Not specified

Social CRM

Not specified

Social Listening

Not specified

Survey

Not specified

Categories and Features

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