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What is Konnect Insights?

Harness the power of Konnect’s Listening tool to engage with a myriad of discussions across various online platforms and social media, allowing you to uncover valuable insights regarding customer sentiments about your brand, competitive dynamics, industry movements, and the success of your marketing campaigns. By keeping a close watch on all pertinent dialogues that influence your business on the web and social channels, you can effectively connect with your audience through their preferred mediums. Implement advanced automated workflows and CRM systems to route conversations to the right teams, thereby enhancing response efficiency and enabling a thorough evaluation of your efforts. Konnect Insights Social CRM further enriches customer experience with its visually engaging dashboards and business intelligence tools that illuminate your online reputation and social media standing. You'll gain in-depth visibility into your share of voice, sentiment assessments, media type classifications, and metrics from various social platforms for both your brand and your competitors, alongside comprehensive reports detailing response times and other essential performance metrics. By utilizing these insights, you can fine-tune your strategic approaches, foster deeper customer relationships, and ultimately propel your organization toward superior results. Additionally, this data-driven methodology empowers you to stay ahead in a rapidly evolving market landscape, ensuring that your brand remains responsive and relevant.

What is Konnect ERP?

Konnect ERP focuses on both developing innovative products and providing expert consulting services, with a mission to offer all-encompassing enterprise solutions. The firm stands out by delivering exceptional ERP, business intelligence, HRMS, and CRM solutions designed for a variety of sectors. By providing practical and effective solutions, their products tackle intricate challenges with ease. With a highly experienced team of software professionals who possess over two decades of expertise, Konnect ERP has secured a significant foothold in the enterprise solutions industry. The integration features of Konnect ERP promote smooth data exchange across different departments, thereby boosting overall operational efficiency. In addition, Konnect CRM proficiently oversees the full client life cycle, starting from initial acquisition to ongoing post-sales support. Their HRMS enhances internal human resource operations, automates payroll, simplifies TDS calculations, and keeps detailed employee records. Notably, Konnect also pledges to deliver regular upgrades and new functionalities at no additional cost, guaranteeing that clients have access to the most current tools. This commitment to ongoing enhancement not only emphasizes their customer satisfaction but also strengthens long-term partnerships, making them a reliable choice for businesses looking to optimize their operations. As a result, clients can feel confident in their decision to partner with Konnect ERP for their enterprise solution needs.

Media

Media

Integrations Supported

YouTube
5X
Aircall
App Store
Axis LMS
Facebook Ads
Gmail
Google Analytics
Google Business Profile
Google Play
Meta Ads
WhatsApp

Integrations Supported

YouTube
Bing
Facebook
Google Cloud Platform
LinkedIn
Microsoft Excel
Microsoft Word
Salesforce
X (Twitter)

API Availability

API Availability

Pricing Information

$29 per user per month
Free Trial Offered?

Pricing Information

Free
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Mac

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Konnect Insights

Date Founded

2014

Company Location

India

Company Website

konnectinsights.com

Company Facts

Organization Name

Konnect ERP

Company Location

India

Company Website

konnecterp.com

Categories and Features

Customer Experience

Not specified

NPS

Not specified

Social CRM

Not specified

Social Listening

Not specified

Survey

Not specified

Categories and Features

Discrete ERP

Not specified

ERP

Not specified

Popular Alternatives

Popular Alternatives

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