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What is Kore.ai?

Kore.ai empowers businesses around the globe to leverage artificial intelligence for enhancing automation, boosting efficiency, and improving customer engagement via its sophisticated AI agent platform and user-friendly no-code development tools. Focused on automating work processes with AI, optimizing operations, and delivering smart service solutions, Kore.ai equips organizations with adaptable and scalable technology that accelerates their journey toward digital transformation. The company adopts a model-agnostic strategy, providing the flexibility needed to integrate various data sources, cloud infrastructures, and applications to cater to the unique requirements of different enterprises. With a proven history of success, Kore.ai has earned the trust of more than 500 partners and over 400 Fortune 2000 companies to advance their AI initiatives and foster innovation. Acknowledged as a frontrunner in the industry, bolstered by a vast portfolio of patents, it consistently strives to redefine the landscape of AI-driven solutions. Headquartered in Orlando, the company boasts a global footprint with offices in countries such as India, the UK, the Middle East, Japan, South Korea, and throughout Europe, ensuring that its clients receive extensive support. As it continues to innovate with state-of-the-art AI technologies, Kore.ai is playing a pivotal role in transforming enterprise automation and enhancing intelligent interactions with customers, paving the way for a future where AI integration is seamless and effective.

What is ActionKit?

ActionKit functions as an API framework that provides access to over 1,000 integration tools across a variety of third-party applications. By leveraging ActionKit, developers can greatly improve the capabilities of their AI agents, enabling them to perform actions such as sending messages, creating records, and retrieving information from outside services. This integration streamlines the process of augmenting AI agents with a broad array of features, thereby reducing both the time spent on development and the overall effort involved. Moreover, the comprehensive toolkit offered by ActionKit facilitates smoother interactions between AI agents and numerous external platforms, which can significantly enhance workflow efficiency. As a result, developers can focus more on innovation rather than integration challenges. This ultimately allows for the creation of more sophisticated and responsive AI applications.

Media

Media

Integrations Supported

Azure OpenAI Service
BambooHR
Bitly
Confluence
Drift
Freshdesk
Freshservice
Genesys Cloud CX
Genesys Cloud EX
HubSpot Customer Platform
Intercom
Jira
OpenAI
Paragon
Salesforce
ServiceNow
Shopify
Stripe
Value Innovation Labs Enterprise HRMS
Value Innovation Labs Marketing Automation Platform

Integrations Supported

Azure OpenAI Service
BambooHR
Bitly
Confluence
Drift
Freshdesk
Freshservice
Genesys Cloud CX
Genesys Cloud EX
HubSpot Customer Platform
Intercom
Jira
OpenAI
Paragon
Salesforce
ServiceNow
Shopify
Stripe
Value Innovation Labs Enterprise HRMS
Value Innovation Labs Marketing Automation Platform

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Kore.ai

Date Founded

2014

Company Location

United States

Company Website

kore.ai

Company Facts

Organization Name

Paragon, Inc.

Date Founded

2019

Company Location

United States

Company Website

www.useparagon.com/actionkit

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

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