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What is Korrect?

Korrect serves as a user-friendly platform tailored for product teams that are expanding and gathering insights from multiple feedback channels. Moreover, our research indicates that promoting transparency with users and customers greatly boosts customer loyalty, prompting us to introduce features that enable teams to efficiently create and maintain both public and internal roadmaps. This commitment to openness not only fortifies connections with users but also ensures that product development is closely aligned with customer needs and expectations. By prioritizing these aspects, we strive to foster a collaborative environment that benefits both the team and its users.

What is InMoment?

Businesses are increasingly aware of the importance of improving customer experiences to stay ahead in the market, yet many find it difficult to achieve substantial advancements. Even though customer satisfaction scores might improve, companies often experience a drop in revenue, creating a perplexing situation. The reliance on outdated techniques like simple feedback collection and traditional monitoring can lead to misplaced priorities that hinder progress. To tackle this challenge, we created InMoment, a platform designed to transform the Experience Improvement (XI) landscape by redefining how companies align their strategies with customer engagement. Our strategy combines cutting-edge technology with deep human insight, enabling organizations to craft effective and profitable initiatives that enhance experiences at the vital crossroads of customer, employee, and business needs. Given that experiences are deeply personal, emotionally driven, and constantly evolving, identifying where to focus efforts can be a daunting yet critical task for achieving success. By pinpointing and prioritizing the most significant emotional touchpoints, companies can cultivate stronger relationships with their key customers and stimulate long-term growth. Concentrating on these high-impact moments is crucial not only for boosting customer loyalty but also for enhancing overall organizational performance, ensuring that businesses thrive in an ever-changing competitive landscape. This holistic approach ultimately positions companies to adapt and flourish in response to evolving consumer expectations.

Media

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Media

Integrations Supported

Salesforce
Slack
Zendesk
HubSpot Customer Platform
Jira
Linear
Segment

Integrations Supported

Salesforce
Slack
Zendesk
AccessOwl
Alterna CX
Contentsquare
Graphite Connect
Hg Mercury CRM
Instagram
Lexer
Microsoft Dynamics 365
QEval
ServiceNow
Tripadvisor
Voxpopme
Workday HCM

API Availability

API Availability

Pricing Information

$149 per month
$199 per month if paid monthly

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Korrect

Date Founded

2022

Company Location

India

Company Website

getkorrect.com

Company Facts

Organization Name

InMoment

Date Founded

2002

Company Location

United States

Company Website

inmoment.com

Categories and Features

Customer Feedback

Not specified

User Research

Not specified

Categories and Features

360 Degree Feedback

Not specified

Customer Experience

Not specified

Customer Feedback

Not specified

Experience Management

Not specified

Market Research

Not specified

NPS

Not specified

User Research

Not specified

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