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What is Kotae?

Optimize your customer support experience with an AI chatbot that leverages your own content while maintaining your oversight. Kotae can be personalized and trained using data sourced from your website, training materials, and common inquiries. This allows Kotae to effectively manage customer questions by providing answers derived from your unique information. Enhance Kotae’s appearance to align with your brand by integrating your logo, selecting color themes, and creating a welcoming message for users. Moreover, you can customize AI-generated replies by establishing a personalized FAQ section tailored to your specific needs. Our technology incorporates the latest developments in chatbot functionality, utilizing OpenAI and retrieval-augmented generation methodologies. You can continually enhance Kotae's effectiveness by reviewing chat logs and adding more training resources. Available 24/7, Kotae acts as an intelligent and flexible assistant ready to cater to your requirements. It is capable of communicating with customers in over 80 languages, offering extensive support for a wide range of audiences. Additionally, our services are particularly advantageous for small businesses, providing specialized onboarding assistance in both Japanese and English to ensure a seamless integration process, making it easier for you to get started with this innovative tool.

What is Emma?

Quickly develop a customized AI assistant by leveraging the power of OpenAI's GPT-3.5 technology. By merging it with your organizational resources or uploading essential documents, you can empower the assistant to address any inquiries from you or your team. Create a chatbot that connects directly to your business data and various integrations, effectively simplifying the information retrieval process and reducing the need for manual searches or team inquiries. You can swiftly establish a help-desk chatbot by linking your data sources and integrating with spreadsheets or document uploads for instant interaction. Emma plays a crucial role in training your assistant by prompting it with questions concerning the information you want to share. As your assistant learns this information, it matures into an invaluable "know-it-all" resource. You can engage with your assistant effortlessly through a chat webpage, a desktop application, multiple integrations, or by using the Emma API, guaranteeing easy access whenever you require support. Over time, as the assistant enhances its knowledge, it will not only provide accurate responses but also foresee your future inquiries, ultimately becoming an essential asset for your organization. Additionally, the more you interact with it, the more proficient it will become in understanding your specific needs and preferences.

Media

Media

Integrations Supported

OpenAI
Asana
Axis LMS
GPT-3.5
GitHub
Google Analytics
Google Calendar
Google Contacts
Google Forms
Google Sheets
HubSpot Customer Platform
Jira
Microsoft Excel
Notion
QuickBooks Online
Shopify
Slack
Stripe
Typeform
Webflow

Integrations Supported

OpenAI
Asana
Axis LMS
GPT-3.5
GitHub
Google Analytics
Google Calendar
Google Contacts
Google Forms
Google Sheets
HubSpot Customer Platform
Jira
Microsoft Excel
Notion
QuickBooks Online
Shopify
Slack
Stripe
Typeform
Webflow

API Availability

Has API

API Availability

Has API

Pricing Information

$9 per month
Free Trial Offered?
Free Version

Pricing Information

$9 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Kotae

Company Website

kotae.ai/

Company Facts

Organization Name

Emma

Company Website

getemma.ai/

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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