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CycloidCycloid is an Internal Developer Portal and Platform with modules around self-service and platform orchestration, project lifecycle and resource management, FinOps and GreenOps and plugins. It can be consumed through the console, in CLI or in API. Cycloid focuses on platform engineering done right. We optimize the developer experience and operational efficiency by accelerating the delivery of a portal and platform, alleviating the cognitive load on IT teams and advocating for FinOps & Green IT practices. With our Internal Developer Portal and Platform, you don’t need to start from scratch to get a fully customized solution. Platform teams design, build and run the platform enabling end-users to visualize, deploy and manage existing and new projects, interact with cutting-edge DevOps and Cloud automation without the need to become an expert, while keeping best practices in place, cloud expenses under control with a minimum carbon footprint. We are also the editor of Open Source projects such as TerraCognita, reverse Terraform, InfraMap, infra diagram and Terracost, cost estimation. We work with Global organizations, US and EU public institutions, scale ups across America, Europe and Asia. 6 of the top 10 System Integrator and Managed Services Providers are working with us as a customer and/or as a partner.
What is Kubiya?
Kubiya represents a cutting-edge internal developer platform that harnesses the power of AI and conversational technology to refine DevOps processes. It enables developers to interact with their systems using natural language, which significantly reduces the time needed for automation and enhances overall productivity by connecting seamlessly with existing tools and platforms. The platform comes equipped with AI-driven assistants that can handle routine tasks such as managing Jira queues, provisioning infrastructure, and granting just-in-time cloud permissions, allowing engineering teams to focus on more strategic initiatives. With an agentic-native architecture, Kubiya ensures dependable and secure operations, maintaining strict adherence to enterprise security standards and compliance with corporate policies. Furthermore, it integrates smoothly with communication platforms like Slack and Microsoft Teams, providing a user-friendly conversational interface for task management and automation. Consequently, Kubiya not only boosts efficiency but also cultivates a more collaborative atmosphere for development teams, encouraging innovation and teamwork at every level. Overall, this transformative platform represents a significant advancement in how developers interact with their environments.
What is Cognigy.AI?
Cognigy.AI is a sophisticated conversational AI platform tailored for enterprises, aimed at automating customer interactions across multiple channels, such as voice and chat. By utilizing cutting-edge natural language understanding (NLU) and large language models (LLMs), it allows companies to develop smart AI agents that engage in personalized, human-like dialogues. The platform's strong integration features enable it to connect effortlessly with existing contact center and CRM systems, thereby enhancing the orchestration of customer experiences. Additionally, Cognigy.AI introduces Agentic AI, which features autonomous, goal-driven agents capable of independent thought, adaptation, and collaboration with both AI and human agents, effectively managing intricate queries with agility and accuracy. This all-encompassing solution not only facilitates the streamlining of customer service operations but also boosts engagement levels and increases efficiency in addressing customer inquiries, ultimately transforming the way businesses interact with their clients. With its innovative tools and capabilities, Cognigy.AI positions organizations to thrive in the competitive landscape of customer service.
Integrations Supported
Jira
Microsoft Azure
Microsoft Teams
Slack
Amazon Connect
Confluence
Elasticsearch
Facebook Messenger
Genesys Cloud CX
Google Maps
Integrations Supported
Jira
Microsoft Azure
Microsoft Teams
Slack
Amazon Connect
Confluence
Elasticsearch
Facebook Messenger
Genesys Cloud CX
Google Maps
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Kubiya
Date Founded
2022
Company Location
United States
Company Website
www.kubiya.ai/
Company Facts
Organization Name
NiCE Cognigy
Company Location
Germany / United States
Company Website
www.cognigy.com
Categories and Features
Categories and Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking