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What is LAPro?

The Liner Agency Program (LAPro) represents a cutting-edge online solution specifically designed for Liner Agents and Principals engaged in container or Ro-Ro shipping, functioning within a B2B framework that clearly delineates roles and information. Crafted by our dedicated team, the LAPro software suite offers an extensive range of tools essential for Liner Agents to effectively oversee shipping lines and agency functions. By leveraging advanced internet technologies, the system ensures swift access to vital data necessary for handling vessel calls, accommodating all users whether they are at the headquarters or distributed among various Agents. Information about liner vessels is readily available online as soon as it is entered into the system, allowing for immediate retrieval. Additionally, the software supports document creation in various national languages, which means that data only needs to be input once, thereby optimizing workflows and boosting operational efficiency. This feature considerably minimizes duplication and the risk of mistakes, promoting a more streamlined working environment for everyone involved, ultimately enhancing collaboration between agents and principals.

What is CollectX?

CollectX is an all-encompassing CRM platform crafted specifically for debt collection and call center workflows, addressing the varied requirements of team members, including administrators, managers, tele-callers, field team leaders, and back-office staff. The system provides a comprehensive suite of tools for call centers, featuring options for manual, automated, power, and IVR calling, while also supporting call recording, data visualization through dashboards, management information system (MIS) reporting, feedback collection, and the generation of pickup requests. When it comes to field operations, CollectX aids users in navigating customer addresses, tracking the history of visits and calls, acquiring contact information, monitoring team performance, collecting feedback from visits, and enabling efficient communication via WhatsApp sharing. In the realm of back-office operations, it offers functionalities like semi-automated task distribution, reminder systems, employee lifecycle management, attendance tracking, incentive administration, payroll management, petty cash oversight, and asset management, as well as the capacity to export various reports. Moreover, managers can take advantage of real-time insights through dashboards and live tracking of field operations, with the capability to generate linear PDFs, client ID cards, and biodata documents. The pricing structure for CollectX is determined by the size of the team rather than the number of individual users, providing tiered plans that cater to teams with varying capacities, such as 20, 50, 100, or unlimited users, thereby ensuring adaptability and growth for different organizational requirements. This wide-ranging adaptability establishes CollectX as an indispensable resource for organizations aiming to enhance their debt collection and communication strategies effectively while also fostering collaboration among team members.

Media

Media

Integrations Supported

Integrations Supported

WhatsApp

API Availability

API Availability

Pricing Information

$100 per user per month

Pricing Information

₹9,000/month
Basic: ₹9,000/month for up to 20 users; Professional: ₹17,000/month for up to 50 users; Enterprise: ₹28,000/month for up to 100 users; Premium: ₹44,000/month for unlimited users. Pay six months and get one month free, or pay 12 months and get three months free. Taxes extra where applicable.
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Online Training

Training Options

Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cone Center

Date Founded

1993

Company Location

Estonia

Company Website

www.cone.ee/

Company Facts

Organization Name

Code First IT Hub

Date Founded

1992

Company Location

India

Company Website

www.codefirstithub.com

Categories and Features

Shipping

Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Quotes / Estimates

Categories and Features

Debt Collection

Not specified

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