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What is Lang.ai?

Lang transforms customer support interactions by automatically tagging them with customized data categories, resulting in a more than 60% decrease in average resolution time. By harnessing your customer support data, you can build a more efficient and smarter customer experience (CX) team. The improved categorization of support interactions facilitates the automation of numerous manual tasks, including ticket routing, triage, and prioritization, which drastically reduces the time needed to address issues. Every organization possesses a treasure trove of customer interaction data, and Lang empowers you to create personalized CX categories that enable effective collection and organization of this information. With the capability to generate actionable insights from your data effortlessly, you can boost customer retention rates and uncover potential revenue opportunities. Leveraging your distinct data language, Lang aids in the automatic tagging and categorization of customer interactions, highlighting new trends within your data. Additionally, you can easily implement automation based on these insights, ensuring seamless integration with critical CX systems. By facilitating real-time auto-tagging and categorization of incoming support tickets, you can provide a prompt and organized response to customer inquiries. This strategy not only optimizes workflows but also significantly improves overall customer satisfaction, creating a more robust relationship between the organization and its clientele. Ultimately, embracing these advanced tools can lead to a more proactive approach in addressing customer needs.

What is BoxLang?

BoxLang is a modern scripting language that features loose and dynamic typing, specifically designed for the Java Virtual Machine (JVM), and it supports both Object-Oriented (OO) and Functional Programming (FP) paradigms. Its versatility allows it to be deployed on a wide range of platforms and operating systems, such as web servers, Java application servers, AWS Lambda, and WebAssembly, among others. By incorporating a variety of features from different programming languages, BoxLang provides developers with a syntax that is contemporary, fluent, and highly expressive. The design of BoxLang prioritizes modularity and dynamism, taking full advantage of the JVM's advanced functionalities. As a dynamically typed language, it removes the need for explicit type declarations, offering type inference, auto-casting, and type promotion as necessary. Furthermore, BoxLang's runtime flexibility enables developers to add, remove, or change methods and properties dynamically, which enhances its adaptability. This unique blend of characteristics not only makes BoxLang appealing but also positions it as an exciting choice for developers in search of a powerful and innovative programming language, ultimately contributing to a more efficient coding experience.

Media

Media

Integrations Supported

Dixa
Intercom
Salesforce
Zendesk

Integrations Supported

AWS Lambda
Apache Derby
ColdFusion Builder
Docker
JSON
Java
MariaDB
Microsoft 365
Microsoft Azure
MySQL
Oracle Database
PHP
PostgreSQL
WebAssembly
XML
YAML

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac
Linux

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Lang.ai

Company Location

Spain

Company Website

www.lang.ai/

Company Facts

Organization Name

BoxLang

Company Location

United States

Company Website

boxlang.io

Categories and Features

Customer Feedback

Not specified

Categories and Features

Programming Languages

Not specified

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