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What is Language I/O?

Language I/O streamlines the journey for Fortune 500 firms to navigate language barriers, empowering them to provide global customer support. By integrating effortlessly with your CRM, LIO enables English-speaking support staff to communicate in real-time with clients in over 100 languages through various platforms such as chat and email. Our cutting-edge machine translation system can be deployed within hours, ensuring your company’s specific terminology is translated accurately and consistently. We take pride in being the main resource for multilingual customer support, facilitating a smooth transition for your business. You have the flexibility to define the terms you wish to include in your glossary, ensuring precise translations of industry-specific language every time. There’s no need for significant investments or prolonged delays to train a neural machine translation engine; our effective service can have you operational in no time. With Language I/O, you can concentrate on what truly matters—delivering exceptional support to your customers around the globe. Ultimately, our solution not only enhances communication but also strengthens customer relationships across diverse markets.

What is Alorica ReVoLT?

Alorica ReVoLT is a groundbreaking platform that leverages artificial intelligence to provide instantaneous voice translation, thereby addressing language obstacles in real-time customer engagements. It supports two-way voice translation, grammar refinement, and transcription across 75 languages and 200 regional dialects, achieving a remarkable translation precision of more than 97%. By integrating this cutting-edge technology into a user-friendly desktop application, organizations can offer multilingual assistance without needing specialized agents who are proficient in every language. This enables current agents to converse in their own languages while the AI efficiently handles translation processes and accent adjustments. Furthermore, ReVoLT incorporates advanced background noise cancellation, significantly improving the clarity of discussions, and allows for quick scalability by creating a single multilingual queue that can effectively replace multiple language-specific teams. The platform’s real-time translation capabilities empower businesses to deliver consistent and compassionate customer experiences worldwide, which not only reduces operational expenses but also improves resolution rates. Ultimately, the design of this platform not only enhances communication but also promotes a more inclusive atmosphere for a diverse clientele, paving the way for broader engagement strategies. With its innovative features, ReVoLT is poised to redefine the landscape of customer service in an increasingly globalized world.

Media

Media

Integrations Supported

Oracle CRM On Demand
Salesforce
Zendesk

Integrations Supported

Alorica

API Availability

API Availability

Pricing Information

$499 per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Language I/O

Date Founded

2011

Company Location

United States

Company Website

languageio.com

Company Facts

Organization Name

Alorica

Date Founded

1999

Company Location

United States

Company Website

www.alorica.com/alorica-revolt

Categories and Features

AI Translation

Not specified

Live AI Translation

Not specified

Machine Translation

Not specified

Categories and Features

AI Translation

Not specified

Live AI Translation

Not specified

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