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What is Language I/O?

Language I/O streamlines the journey for Fortune 500 firms to navigate language barriers, empowering them to provide global customer support. By integrating effortlessly with your CRM, LIO enables English-speaking support staff to communicate in real-time with clients in over 100 languages through various platforms such as chat and email. Our cutting-edge machine translation system can be deployed within hours, ensuring your company’s specific terminology is translated accurately and consistently. We take pride in being the main resource for multilingual customer support, facilitating a smooth transition for your business. You have the flexibility to define the terms you wish to include in your glossary, ensuring precise translations of industry-specific language every time. There’s no need for significant investments or prolonged delays to train a neural machine translation engine; our effective service can have you operational in no time. With Language I/O, you can concentrate on what truly matters—delivering exceptional support to your customers around the globe. Ultimately, our solution not only enhances communication but also strengthens customer relationships across diverse markets.

What is IBM Watson Language Translator?

The Language Translator provides a seamless way to convert text across various languages, empowering users to access international news in their chosen language. This service significantly improves customer interactions by allowing for communication in users' native tongues, among other beneficial features. It also includes an array of specialized models tailored for different sectors. Additionally, users can customize translations to account for specific terminology and linguistic subtleties, employing three distinct customization methods: forced glossary, parallel phrases, and modifications at the corpus level. Unlike many other translation services, IBM prioritizes your privacy and guarantees that you retain ownership of your data. Specifically designed for application developers, the IBM Watson Language Translator Service equips them with essential tools to integrate multiple specialized translation models. Moreover, it facilitates the instant translation of documents, applications, and websites, which is crucial for entering new markets efficiently. Users can also create multilingual chatbots to ensure personalized and effective communication with customers, thereby improving overall user engagement. This thorough and adaptable approach to translation and customization distinctly positions IBM as a leader in the language services industry, underscoring its commitment to innovation and user satisfaction.

Media

Media

Integrations Supported

Oracle CRM On Demand
Salesforce
Zendesk

Integrations Supported

Crowdin
IBM Data Refinery
IBM Watson Studio
PubNub

API Availability

API Availability

Has API

Pricing Information

$499 per month

Pricing Information

$0.02 per thousand characters
in custom model translations
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Language I/O

Date Founded

2011

Company Location

United States

Company Website

languageio.com

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/watson/services/language-translator/

Categories and Features

AI Translation

Not specified

Live AI Translation

Not specified

Machine Translation

Not specified

Categories and Features

Machine Translation

Not specified

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