Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Fathom Reviews & Ratings
    7,880 Ratings
    Company Website
  • CTM Reviews & Ratings
    939 Ratings
    Company Website
  • Dialpad Support Reviews & Ratings
    1,607 Ratings
    Company Website
  • QEval Reviews & Ratings
    30 Ratings
    Company Website
  • Cloverleaf Reviews & Ratings
    189 Ratings
    Company Website
  • SMS Storetraffic Reviews & Ratings
    132 Ratings
    Company Website
  • Portal Wholesale CRM Reviews & Ratings
    Company Website
  • CoachIQ Reviews & Ratings
    45 Ratings
    Company Website
  • Bridge Reviews & Ratings
    548 Ratings
    Company Website
  • Ecwid Reviews & Ratings
    1,030 Ratings
    Company Website

What is Lansy AI?

Lansy AI elevates customer interactions by converting them into insightful coaching opportunities. The system captures audio across various service settings, including counters, showrooms, and classrooms, and it accurately transcribes conversations in Arabic, English, and Russian, even accommodating instances of code-switching, while assessing these dialogues against established organizational benchmarks. Employees receive tailored feedback regarding their communication, and managers can analyze data trends by employee performance, shift timings, location specifics, and various service or sales indicators. This innovative platform is crafted to enhance frontline training, evaluate service standards, and refine sales coaching for businesses across multiple sectors such as retail, hospitality, education, and healthcare. To uphold privacy standards, personal information is obscured prior to analysis. Users have the flexibility to select between UAE-based server hosting or on-premises deployment options. In addition, the platform features an iPhone app for recording face-to-face conversations, along with desktop applications that integrate seamlessly with major meeting tools like Google Meet, Zoom, Microsoft Teams, Webex, Lark/Feishu, and Slack Huddles, ensuring its adaptability in various workplace environments. By employing this comprehensive strategy, businesses can significantly enhance their customer engagement methodologies, thereby fostering stronger relationships with their clients. Ultimately, Lansy AI empowers organizations to harness the full potential of their customer interactions, driving growth and success.

What is Gistly?

Gistly is an advanced AI-driven platform focused on enhancing conversation intelligence, featuring capabilities such as automated quality assurance scoring, instantaneous transcription in more than ten languages—including the unique ability to manage Hindi-English code-switching—and compliance monitoring for regulations like the DPDP Act and GDPR. By ensuring that every customer interaction undergoes thorough auditing, this forward-thinking solution departs from the outdated method of manually reviewing only a small percentage of calls, usually around 2-5%. Designed specifically for mid-sized BPOs with a workforce of 200 to 500 agents, Gistly can be set up quickly within just 48 hours, accompanied by straightforward and transparent pricing. Moreover, it offers insightful conversation analytics that significantly boost overall operational efficiency in contact centers, making it an essential tool for businesses aiming to elevate their customer service standards. With its comprehensive features, Gistly empowers organizations to utilize data-driven insights for continuous improvement in their service delivery.

Media

No images available

Media

No images available

Integrations Supported

Cisco Webex
Google Meet
Lark
Microsoft Teams
Slack
Zoom

Integrations Supported

ElectroNeek

API Availability

Has API

API Availability

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$25/month

Supported Platforms

SaaS
iPhone
Windows
Mac
On-Prem

Supported Platforms

SaaS
Windows
Mac
Chromebook
Linux

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Webinars
On-Site Training

Training Options

Webinars
Online Training

Company Facts

Organization Name

Collabo Tech

Company Location

United Arab Emirates

Company Website

lansy.ai

Company Facts

Organization Name

Gistly

Date Founded

2023

Company Location

India

Company Website

www.gistly.ai

Categories and Features

Categories and Features

Popular Alternatives

Fireflies.ai Reviews & Ratings

Fireflies.ai

Fireflies

Popular Alternatives

QEval Reviews & Ratings

QEval

Etech Global Services
ExecVision Reviews & Ratings

ExecVision

Vorsight
CTM Reviews & Ratings

CTM

CallTrackingMetrics
Gryphon ONE Reviews & Ratings

Gryphon ONE

Gryphon.ai
OptiCall Reviews & Ratings

OptiCall

OptiCall Solutions
Nimitai Reviews & Ratings

Nimitai

REN AI Technologies Private Limited