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What is LateShipment.com?

LateShipment.com is focused on a clear objective: enhancing transparency in the shipping process. We recognize that shipping companies often find themselves with limited influence over their carriers, despite the costs incurred, and we strive to address that disparity. Our cutting-edge delivery management tools empower retailers to effortlessly design post-purchase experiences that delight customers. Additionally, our automated parcel auditing solutions bolster accountability and assist businesses in reclaiming millions of dollars in shipping refunds, ultimately transforming their shipping operations. This commitment to improvement not only benefits our clients but also fosters a more equitable shipping environment for all stakeholders involved.

What is AfterShip?

Gather essential tracking details in one place to quickly resolve delivery challenges. Improve the experience after purchase to nurture customer loyalty and increase sales potential. Keep communication lines open with customers through consistent post-purchase engagement. Gain valuable insights into your shipping performance and the complete post-purchase experience. Uphold top-notch standards for protecting information security and privacy. Simplify the management of multiple stores by effortlessly creating different organizations. This efficient method not only boosts operational productivity but also significantly enhances the overall experience for customers, encouraging repeat business and satisfaction.

Media

Media

Integrations Supported

Klaviyo
AmeriCommerce
CS-Cart Store Builder
Convertway by Unicommerce
Desktop.com
Faraday
Judge.me
Loox
Lyftrondata
Microsoft Excel
Omnisend
Onport
Quickwork
ShipEak
Shopify
Two Boxes
Tymely
ZapERP
ZenBasket
Zoho Inventory

Integrations Supported

Klaviyo
AmeriCommerce
CS-Cart Store Builder
Convertway by Unicommerce
Desktop.com
Faraday
Judge.me
Loox
Lyftrondata
Microsoft Excel
Omnisend
Onport
Quickwork
ShipEak
Shopify
Two Boxes
Tymely
ZapERP
ZenBasket
Zoho Inventory

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$9 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

LateShipment Inc.

Date Founded

2012

Company Location

United States

Company Website

www.lateshipment.com

Company Facts

Organization Name

AfterShip

Date Founded

2012

Company Location

United States

Company Website

www.aftership.com

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Parcel Audit

Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Categories and Features

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Shipping

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

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